Director, Automotive Warranty Claims - Dallas - Amynta Group

    Amynta Group
    Amynta Group Dallas

    5 days ago

    Description
    Director, Automotive Warranty Claims page is loaded## Director, Automotive Warranty Claims


    locations:
    DFWtime type:
    Full timeposted on: Posted 6 Days Agojob requisition id: We're thrilled that you are interested in joining us here at the Amynta Group

    The Director is strategic and innovative and is key to the success of the Warranty business and the organization as a whole.

    The person in this position must have the ability to develop and implement strategic plans, as well as set and achieve goals that align with the overall organization.

    This position oversees multiple departments within the Auto Claims operation and requires someone who is very collaborative and sets high standards of performance for self and subordinates.

    The Director is strategic and innovative and is key to the success of the Warranty business and the organization as a whole.

    The person in this position must have the ability to develop and implement strategic plans, as well as set and achieve goals that align with the overall organization.

    This position oversees multiple departments within the Auto Claims operation and requires someone who is very collaborative and sets high standards of performance for self and subordinates.
    • Manage internal claims personnel and oversee third-party administrators to achieve high standards of productivity, efficiency, and alignment of organizational goals.
    • Directs assigned departments within claims operations, establishes objectives that align with Amynta's business plans, and provides direction and support to ensure organization and client goals are met.
    • Develops workforce plans to manage the operations through cyclical consumer buying cycles, streamlines processes and recommends practices that ensure high quality customer service and efficient claims processing.
    • Ensure the functional performance of the claims operation by leading and supporting the development and implementation of claims best practices, operating models, and customer service standards.
    • Evaluates ongoing performance metrics and trends and determines appropriate action to ensure performance results. Monitors losses and sensitive claims, including settlements and litigation, and escalates issues promptly.
    • Monitors and analyzes risk; prepares reports and presents to management.
    • Plans, develops, and implements projects, processes, and technology to continuously improve the claims operation. Responsible for working with CIO and other IT staff to optimize technology.
    • Ensure compliance with all local, federal, and state regulations related to claims while minimizing risk/exposure to the organization.
    • Management experience in automotive warranty operations preferred.
    • Background in team building and training preferred.

    The Amynta Group (the "
    Company") is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of any ground of discrimination protected by applicable human rights legislation.

    The information collected is solely used to determine suitability for employment, verify identity and maintain employment statistics on applicants.

    Applicants with disabilities may be entitled to reasonable accommodation throughout the recruitment process in accordance with applicable human rights and accessibility legislation.

    A reasonable accommodation is an adjustment to processes, procedures, methods of conveying information and/or the physical environment, which may include the provision of additional support, in order to remove barriers a candidate may face during recruitment such that each candidate has an equal employment opportunity.

    The Company will accommodate a candidate to the point of undue hardship. Please inform the Company's personnel representative if you require any accommodation in the application process.


    locations:
    DFWtime type:
    Full timeposted on: Posted 30+ Days AgoAmynta Group is a premier insurance services company with more than $3.5 billion in managed premium and 2,000 associates across North America, Europe, and Australia. An independent, customer-centered and underwriting-focused company, Amynta serves leading carriers, wholesalers, retail agencies, auto dealers, OEMs, and consumer product retailers with innovative insurance and warranty protection solutions.


    Amynta operates through three segments:
    Managing General Agencies; Warranty, including automotive, consumer and specialty equipment; and Specialty Risk Services.

    For more information, visit
    BenefitsThis link leads to the machine readable files that are made available in response to the federal Transparency in Coverage Rule and includes negotiated service rates and out-of-network allowed amounts between health plans and healthcare providers.

    The machine-readable files are formatted to allow researchers, regulators, andapplication developers to more easily access and analyze data.
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