Technical Support - Newnan, United States - Selectek

    Selectek
    Selectek Newnan, United States

    1 month ago

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    Description
    Selectek has an immediate opportunity for a Technical and Sales Support position in Newnan, GA. In this role, you will replace electrical motors in the warehouse and support sales and technical personnel in-office.

    Duties & Description:


    Work with Customer Service and the Outside Sales team to build, modify and repair oil filtration systems to meet customer requirements.

    Provide service and technical support to resolve issues for our customers, both mechanical and electrical.
    Follow up with customers after unit delivery to confirm installation and product is working as expected.
    Travel to customer's site to service existing and commission new systems.
    Schedule, complete, and document special customer projects. Install add-on upgrades to new units. Document all materials used for service, modifications, and custom builds
    Research materials needed for customer projects, create a project list
    Backup for Warehouse manager


    Requirements:
    Bachelor's or Associate's degree in a technical field OR 3+ years' experience in a technical support role
    Strong mechanical devices knowledge preferred– such as motors, gearboxes, hydraulic systems, etc.
    Basic knowledge of assembling and repairing electrical control systems
    Ability to lift up to 50 lbs.
    Willingness to travel up to 50% both domestically and internationally - domestically is just mainly to local customer sites initially - maybe bordering states afterward, and international travel should only be to Europe for training if needed
    Must have a valid Driver's License and driving record in good standing
    Proficiency with PowerPoint and Excel

    Shift Hours:
    Monday - Friday 8:30am - 5:30pm

    Pay and Wages:
    $45,000 - $65,000 annual salary depending on education and experience
    Benefits: 401(k) plus company matching, health, life, vision, and dental insurance available after first 60 days
    If you are qualified and ready to take on this opportunity, then we want to get to know you
    Contact Lia Felcyn