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Service Coordinator - Washington, United States - Some
Description
SOME, Inc. exists to help the homeless and poor of Washington, DC.With over 30 programs throughout the District of Columbia, we provide a wide spectrum of services to the most vulnerable individuals and families of our city.
We strive to provide success paths toward mental and physical health, continued sobriety, job training and employment with a living wage, affordable housing, and ultimately living independently and confidently.
SOME (So Others Might Eat) is currently seeking a full-time Case Manager-Service Coordinator for our Single Adult Housing department, Shalom House program located on 4th St NE.
Position Description:
This position provides case management support to residents and provides guidance to assist residents with actively solving daily challenges and increasing personal development.
The Service Coordinator MUST be able to work evenings as needed for events, community meetings, and evening appointments - a minimum of one late evening per week is required; working some holidays (as assigned) on a rotating basis is required.
Qualifications:
Required:
High School Diploma; 5-8 years experience in social services and/or working with homeless or substance abuse, with extensive experience and understanding of mental illness; experience with Motivational Interviewing is a PLUSPreferred: Drivers licenseRequired License/Certification: CPR and First Aid certificationSchedule: 40 hours per week - 3 days from 9:00 am - 5:30 pm, 1 day from 8:00 am - 4:30 pm, and 1 day from 10:00am - 6:30 pmKnowledge, Skills & Abilities Required:
Knowledge of principles, methods, and procedures for motivational enhancement interviewing. Ability to adjust one's actions in relation to others' actions. Knowledge of principles and processes for providing customer and individualized services. This includes understanding residents' needs, meeting quality standards for services, and evaluating of satisfaction. Knowledge of human behavior and performance. Ability to be sensitive to diverse backgrounds and set aside personal opinions and implicit biases. This includes their basic principles, values, ethics, ways of thinking, customs, practices, and their impact on human culture.
Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar with the ability to write effective goal plans.
Ability to educate and teach residents how to access and utilize community resources Ability to perform and complete an accurate resident assessment and effectively document residents' progress towards goals.
Ability to educate and teach residents how to access and utilize community resources.Ability to set professional boundariesExpected Contributions:
Case Management:
Provide ongoing case management and demonstrate a strong commitment to customer service
Community Development:
Assist the team with the development of educational groups and coordinate events for residents
Program Administration:
Participate in the resident intake process and develop orientation
Reports to:
Program ManagerTo Apply:
Go to our career page at and click on the search icon to locate this position. Follow the instructions to complete your online application profile to be considered. No phone calls, please.
Position Designation:
This position is designated as Safety Sensitive. You may be subject to drug testing prior to or during your employment with SOME.
In this position, you may be disqualified from employment based on the presence of marijuana in test results, even if you possess a medical card authorizing the use of medical marijuana.
SOME (So Others Might Eat) is an Equal Opportunity Employer.We do not discriminate on the basis of race, color, religion, national origin, sex, gender identity or expression, sexual orientation, age, marital status, personal appearance, family responsibilities, genetic information, disability, matriculation, political affiliation, veteran status, or liability for service in the Armed forces of the United States.
SOME (So Others Might Eat) is also a Drug-Free Workplace.
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