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Saline

    Help Desk Technician - Saline, United States - System Soft Technologies

    System Soft Technologies
    System Soft Technologies Saline, United States

    4 weeks ago

    Default job background
    Technology / Internet
    Description

    SKILLS/COMPETENCIES:

    • Proficient in utilizing essential functions of relevant software, hardware, and equipment.
    • Experienced in delivering exceptional customer service.
    • Skilled in troubleshooting and providing help desk support.
    • Capable of problem analysis and effective problem-solving.
    • Able to comprehend and interpret various documents including software documentation, safety rules, and operating instructions.
    • Strong proficiency in Microsoft Office suite.
    • Possesses exceptional organizational abilities and adeptness at managing multiple tasks concurrently.

    PREFERRED EDUCATION REQUIREMENTS: Note: A High School Diploma or General Education Degree (GED) is a mandatory requirement for all new hires in any position.

    • Preferably holds an Associate Degree in Computer Science or equivalent practical experience.

    PREFERRED EXPERIENCE:

    • Minimum of three (3) years of experience working with computers, networks, and applications in a professional setting.
    • Strong preference for at least two (2) years of help desk or customer service experience.
    • Experience in troubleshooting and resolving issues related to Windows 10 and basic laptop hardware.
    • Basic understanding of enterprise data center concepts including Windows, networking, and server administration.


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