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Marketing Operations, Sr. Associate - California, United States - Out & Equal
4 weeks ago
Description
About the OrganizationOut & Equal is the world's premier nonprofit organization dedicated to achieving lesbian, gay, bisexual, and transgender workplace equality.
We partner with Fortune 1000 companies and government agencies to provide executive leadership development, comprehensive training and consultation, and professional networking opportunities that build inclusive and welcoming work environments.
Since 1996, we have worked with executives, human resources professionals, Employee Resource Groups and individuals to provide leadership and professional development, education, and research to create workplaces free of discrimination.
Out & Equal hosts the annual Workplace Summit where employees and experts from around the world gather to share strategies and best practices to create diverse and inclusive workplaces that foster belonging for LGBTQ+ people around the world.
Title:
Marketing Operations, Sr. Associate
Position Summary
The Sr. Marketing Operations Associate
is a traffic controller and project coordinator of multi-channel marketing engagements by serving as a liaison between marketing team members and the organization's service delivery stakeholders.
This role is an excellent opportunity to gain team-wide marketing knowledge (digital, content, creative, media, events, business development), take on significant operational responsibility, and make a meaningful impact on team productivity and marketing return on investment (ROI).
Reports to:
Chief Marketing Officer
Supervisor:
No
Job Competencies:
Information Gathering & Processing
Content Management
Leverages Technology Effectively
Social Media
Vendor Management
Duties and Responsibilities:
Provide
day-to-day operational support of the
Marketing & Communications leadership team to include:
Maintain a marketing calendar to ensure timely execution of campaigns and coordination with business objectives and continuously monitor the overall content production schedule within a project management system.
nsure service agreements are met and c
ommunicate issues that impact schedule and budget to internal leadership team.
Advance the production of various marketing products such as blogs, email campaigns, social media posts, and digital advertising.
Track and analyze the performance of marketing campaigns and generate reports by collecting, analyzing, and summarizing marketing metrics.
Maintain an inventory and directory of marketing assets making sure all resources are accurate and current while coordinating new material creation as needed.
Assist in the creation and editing of promotional materials, including brochures, flyers, and website content.Organize and participate in meetings and webinars, documenting action items, and provide follow-up communication.
Provide cross functional internal customer service, resolving any complaints or requests professionally.
Recognize, communicate, and act upon opportunities for marketing to be further integrated into other business processes.
Document, maintain, and manage
all marketing policies, procedures, and tools.
Lead special projects such as team offsite meetings, recognition programs, and internal communications efforts.
rite correspondences, draft
presentations, create quotes, and agreements from templates.
Assist in managing the marketing budget by tracking expenses and ensuring cost-effective resource allocation.
Make light travel arrangements, complete monthly expense reports, and provide administrative support as required.
Always be learning, innovating, creating, and reaching for new ways to engage people in our mission.
Supporting on-site events with an ability to travel 2-3 weeks each year.
Preferred Knowledge, Skills, Abilities, and Other Characteristics (KSAOs):
2-4 years of proven experience in marketing coordination, or similar role.
Demonstratable experience managing email marketing systems and digital marketing campaigns.
Knowledge of website and marketing analytics tools.
Strong written and verbal communication skills and excellent interpersonal skills.
Prior experience building and operationalizing processes and procedures.
High proficiency in Microsoft Office.
Working knowledge of software such as Asana and Canva.
Strong project management experience.
Highly organized with superior attention to detail, natural curiosity, a passion for excellence and process improvements, and a willingness and interest in learning new technologies.
Proactive, resourceful, and motivated.Team player, collaborative, unifier, relationship-oriented, and win-win seeker.
Required Technology
Hootsuite
Microsoft 365 Suite
Asana (or similar project management tool)
Slack
Zoom
Preferred Technology:
Cvent
Salesforce Marketing Cloud (Pardot)
Adobe Creative Suite
Constant Contact
WordPress
Language(s):
English
Minimum Education:
Bachelor's degree in marketing, communications or another business related major;degree may be substituted for an equivalent amount of experience.
Minimum Years of Relevant Experience:
2 years
Licenses/Certifications:
N/A
Location:
Remote, DC base preferred.
Exemption Status:
Non-exempt
Position Type:
Full-time
Position Level:
IC2
Salary:
Typical hiring range for high cost of living locations (DC/CA/NYC): $64,006 - $85,341
Typical hiring range for all other locations: $54, $72,539.85
Required Travel:
10%
Out & Equal Workplace Advocates is an equal opportunity employer and does not discriminate based on any of the following: race, religious creed, color, age, sex, sexual orientation, gender identity, gender expression or gender characteristic, national origin, religion, marital status, medical condition, physical or mental disability, military service or veteran status, pregnancy, childbirth and related medical conditions, or any other classification protected by federal, state, and local laws and ordinances.
