Jobs
>
Kansas City

    Senior Team Lead, Quality Management - Kansas City, MO, United States - GPAC

    GPAC background
    Description

    Commercial Lines Lead Qualifications/Skills:
    Minimum 5 years of experience as a Commercial Lines Account Manager
    Minimum 2 years of experience in a management level position
    Experience with a wide variety of commercial lines policies
    Must have strong organizational and planning skills
    Must have robust excel skills
    CIC, CRM, or CISR preferred but not required
    Experience with Applied EPIC preferred
    Bachelor's Degree preferred but not required

    Commercial Lines Lead/Commercial Manager

    Oversee and manage Customer Service Representatives (CSRs), including coaching, disciplining, mentoring, and enforcing policies and procedures
    Help on-board new CSRs, communicate job expectations, and utilize personal expertise and skill set for training
    Evaluate individual CSR job performance semi-annually, identify and address developmental needs
    Analysis of procedures and implementing streamlining
    Train and oversee outsourced positions within department
    Delegate workload when team members are out of office (sick/vacation)
    Handle low level escalated customer service issues before elevation to upper management
    Senior Director
    gpac
    (All qualified applicants will receive consideration without regard to race, age, color, sex (including pregnancy), religion, national origin, disability, sexual orientation, gender identity, marital status, military status, genetic information, or any other status protected by applicable laws or regulations.

    GPAC (Growing People and Companies) is an award-winning search firm specializing in placing quality professionals within multiple industries across the United States since 1990.



  • Crimson Enterprises Merriam, United States

    CSL Plasma is one of the world's largest companies for the collection of human plasma used in the production of highly effective coagulation and immunoglobulin preparations. As a company within the CSL Behring Group, one of the world's leading providers of life-saving biotherapeu ...

  • The Shyft Group

    Quality Manager

    6 days ago


    The Shyft Group Kansas City, United States

    Your Job Posting · Quality Manager |Utilimaster |Kansas City, MO · Regular Employee | Salary Exempt · Who we are · At The Shyft Group we are driven to deliver, and as the North American leader in specialty vehicles, our portfolio of last-mile delivery vehicles, work trucks, a ...

  • Ingredion

    Quality Manager

    2 days ago


    Ingredion Kansas City, United States

    The Quality Manager is responsible for leading the plant quality functions and personnel to safely, responsibly, consistently and cost effectively test and produce products that meet all applicable government, customer and company expectations. · Ensure the plant execution of th ...

  • Piston Automotive

    Quality Manager

    1 week ago


    Piston Automotive Kansas City, United States

    Overview: · Piston Automotive is HIRING a Quality Manager for our North Kansas City, KY facility · The Quality Manager provides leadership to the Quality department and plant quality processes and procedures. Plans, coordinates, and directs quality control program designed to e ...

  • Ingredion

    Quality Manager

    1 week ago


    Ingredion Kansas City, United States

    The Quality Manager is responsible for leading the plant quality functions and personnel to safely, responsibly, consistently and cost effectively test and produce products that meet all applicable government, customer and company expectations.Ensure the plant execution of the IP ...

  • ALPLA Group

    Quality Manager

    1 week ago


    ALPLA Group Kansas City, United States

    ALPLA's Kansas City, MO manufacturing site is looking for a Quality Manager. ALPLA is a global family-owned, privately held company that makes innovative, customized, recycled packaging for top companies such as P&G, Unilever, LOral, Pepsi, Henkel, Chobani and more. ALPLA values ...

  • Boxmore Packaging

    Quality Manager

    1 week ago


    Boxmore Packaging Kansas City, United States

    What you will enjoy doing ALPLA is a global family-owned, privately held company that makes innovative, customized, recycled packaging for top companies such as P&G, Unilever, L'Oréal, Pepsi, and more. ALPLA values their employees, work-life balance, personal growth, compensation ...

  • Ingredion

    Quality Manager

    1 week ago


    Ingredion Kansas City, United States

    The Quality Manager is responsible for leading the plant quality functions and personnel to safely, responsibly, consistently and cost effectively test and produce products that meet all applicable government, customer and company expectations. Ensur Manager, Continuous Improveme ...

  • ALPLA

    Quality Manager

    1 week ago


    ALPLA Kansas City, United States

    ALPLA is a global family-owned, privately held company that makes innovative, customized, recycled packaging for top companies such as P&G, Unilever, L'Oréal, Pepsi, and more. ALPLA values their employees, work-life balance, personal growth, compensation and sustainability. · The ...

  • The Shyft Group

    Quality Manager

    1 week ago


    The Shyft Group Kansas City, United States

    Your Job PostingQuality Manager |Utilimaster |Kansas City, MORegular Employee | Salary ExemptWho we areAt The Shyft Group we are driven to deliver, and as the North American leader in specialty vehicles, our portfolio of last-mile delivery vehicles, work trucks, and motorhome cha ...

  • Aurora Ventures

    Quality Manager

    1 week ago


    Aurora Ventures Leavenworth, United States

    Under the motto "Fernholz goes green", we produce packaging solutions made of thermoplastic materials at two locations with over 200 employees. Whether it's delicatessen trays, meat trays, two-chamber cups, or other plastic cups - FERNHOLZ has been a valued partner of the dairy a ...


  • NovaWorks Park City, United States

    We are growing, grow with us · As the leading national wholesale distributor for large-scale consumers in the gastronomy and hotel industry, as well as hospitals, senior facilities, and company canteens, we are constantly evolving. Therefore, our new branch with state-of-the-art ...

  • ALPLA Group

    Quality Manager

    1 week ago


    ALPLA Group Kansas City, United States

    ALPLA's Kansas City, MO manufacturing site is looking for a Quality Manager. ALPLA is a global family-owned, privately held company that makes innovative, customized, recycled packaging for top companies such as P&G, Unilever, LOréal, Pepsi, Henkel, Chobani and more. ALPLA values ...

  • The Shyft Group

    Quality Manager

    1 week ago


    The Shyft Group Kansas City, United States

    · Quality Manager | Utilimaster | Kansas City, MO · Regular Employee | Salary Exempt · Who we are · At The Shyft Group we are driven to deliver, and as the North American leader in specialty vehicles, our portfolio of last-mile delivery vehicles, work trucks, and motorhome ch ...


  • Burns & McDonnell Kansas City, United States

    · The Quality Assurance Manager provides leadership of quality-related activities in T&D. This includes promoting the Burns & McDonnell culture, values, and mission in working closely with project teams to develop and implement planned and systematic activities to ensure the qua ...


  • gpac Kansas City, United States Full time

    Quality Assurance Manager- Aviation Manufacturing · SUMMARY: The Quality Assurance Manager is responsible for the operation of the assigned area of the Quality Assurance department. This position plans, develops and directs quality assurance operations and programs. · ESSENTIAL ...


  • Burns & McDonnell Kansas City, United States

    **Description** · The Quality Assurance Manager provides leadership of quality-related activities in T&D. This includes promoting the Burns & McDonnell culture, values, and mission in working closely with project teams to develop and implement planned and systematic activities t ...


  • Burns & McDonnell Kansas City, United States

    · The Quality Assurance Manager is responsible for the managerial direction and overall leadership of the Quality department. This includes supporting and executing business strategy, delivering winning solutions, developing high performance teams, and promoting the Burns & McDo ...


  • BuildSubmarines Kansas City, United States

    · The Quality Assurance Manager provides leadership of quality-related activities in T&D. This includes promoting the Burns & McDonnell culture, values, and mission in working closely with project teams to develop and implement planned and systematic activities to ensure the qua ...


  • Russell Stover Kansas City, United States

    At · Russell Stover , not only do we love chocolate, but we love our jobs Every day we go to work exhibiting our values of excellence, innovation, entrepreneurship, responsibility, and collaboration. Working at Russell Stover you'll be part of the leading manufacturer of boxed, ...