- A minimum of six (6) years of related experience that would provide the required knowledge and skills to perform the responsibilities of this position.
- Experience working effectively with complex eligibility requirements, documentation and related compliance requirements.
- Experience hiring, training, supervising and supporting staff.
- Ability to prepare clear, accurate and concise reports in a timely manner.
- Strong computer skills, including Word, Excel, PowerPoint and database management applications.
- Experience gathering, interpreting and reporting data.
- Effective verbal and written communication skills.
- Experience with leading organizational development activities (e.g., quality improvement, change management, performance management) and compliance reviews.
- Must pass a post-offer, pre-employment drug test.
- Must pass a criminal history check which may include national or state fingerprint records check.
- Driving is required for County business on a regular basis or to accomplish work. Incumbents must possess a valid driver's license, and possess and maintain an acceptable driving record throughout the course of employment.
- Demonstrated experience practicing Trauma Informed Supervision.
- Experience leading federal grants.
- Experience working in self-sufficiency programs and/or programs serving vulnerable populations.
- Experience with public relations and outreach activities.
Workforce Program Supervisor - Oregon City, United States - Clackamas County
Description
JOB DETAILS AND QUALIFICATIONS
Join a team that values teamwork, initiative and exceptional service Come help us build community partnerships and provide unique services to Clackamas County residents.
The Workforce Program Supervisor (Human Services Supervisor) will provide leadership and supervision to a dynamic team operating multiple employment programs with differing eligibility criteria and compliance requirements. The most critical component to success in this role is an individual who can quickly learn complex program requirements and assist in developing systems, staff training and reporting processes. This position requires initiative, critical thinking, collaboration and the ability to manage several projects simultaneously.
This is a limited term position that will end September 30, 2026.
Clackamas County is committed to building a community where people thrive, have a sense of safety, connection, and belonging, so that everyone is honored and celebrated for the richness in diversity they bring. We encourage applicants of diverse backgrounds and lived experience to apply.
Required Minimum Qualifications/ Transferrable Skills:*
Preferred Special Qualifications/ Transferrable Skills:*
*For Veterans qualified for Veteran's Preference: If you believe you have skills that would transfer well to this position and/or special qualifications that relate to this position, please list those skills and/or qualifications in the open-ended question at the end of the application and explain how those skills and/or qualifications relate to this position.
TYPICAL TASKS
Duties may include but are not limited to the following:
1. Plans and coordinates the activities of a human service program or project; develops work plans, assigns case loads, allocates resources and develops schedules to accomplish program goals.
2. Monitors and evaluates effectiveness in meeting established objectives of program and clientele; develops and implements procedural improvements and recommends policy changes to higher level management.
3. Hires and supervises professional and/or technical staff to provide quality service to citizens and County staff; prepares performance evaluations; recommends and administers progressive discipline; conducts and/or facilitates staff training and development programs; promotes cooperative team efforts among staff and with other County departments.
4. Provides direction to staff on complex technical or procedural issues; makes or reviews decisions on difficult case problems; maintains or reviews client case files.
5. Coordinates the activities of the program/project with other human service programs within assigned department and other community and government agencies; serves as liaison to private industry.
6. Assists in preparing and updating budgets and grant proposals; manages budget/grant funds and authorizes/reviews limited program expenditures; gathers and compiles data and prepares reports.
7. Conducts public relations and outreach activities; recruits volunteers and donations; develops resources within community and private organizations; provides program information to the public, community groups and agencies; prepares or reviews flyers, brochures, newsletter articles, classified advertisements, press releases and correspondence.
REQUIRED KNOWLEDGE AND SKILLS
Working knowledge of: Principles, methods, trends, practices, and techniques in a specific area/field relevant to assigned program; principles and practices of public administration, including organization design, budget/grant administration and supervision; needs of individuals with limited economic and social resources; principles and techniques of supervision; participative management theories; community resources; case management methods and techniques; office equipment, including personal computers and software programs.
Skill to: Plan and coordinate a human service program; effectively develop and utilize available staff, program and community resources; communicate effectively, both orally and in writing; relate to a wide range of clients, personnel, professional staff and community representatives; interpret policies and develop corresponding procedures; gather and evaluate data; direct staff in continuous efforts to improve quality productivity and effectiveness; incorporate team participation in decision making; make program and customer service decisions based upon best practice and trends; respond to changes desired by citizens and County staff; establish and maintain effective working relationships with community private and government agencies, County employees and the public; prepare and deliver oral presentations before public groups; operate computer software and other office equipment.
WORK SCHEDULE
This position is included in the County's alternate workweek program, working 40 hours during a standard workweek of Monday through Thursday (Fridays off). Specific hours of work will be discussed with the candidate selected for this position at the time an offer of employment is extended.
This position is designated as on-site/in-person. It is expected that the selected candidate will perform duties at the specified on-site work location.