Front End Coach - Greeneville

Job Summary

Responsibilities

• Models demonstrates exceptional customer service standards store associates following demonstrating One Best Way OBWservice model managing supporting customer service initiatives store community outreach programs ensuring customer needs complaints issues are successfully resolved developing implementing action plans correct deficiencies providing process improvement leadership ensure high quality customer experience
• Drives financial performance sales designated store area reviewing evaluating PL Profit Loss statements managing assisting in budgeting forecasting controlling expenses designated business area confirm indexed sales monitoring ensuring effective merchandise presentation seasonal transitions inventory flow operational processes developing implementingaction plans mitigate shrink ensure sales profit goals achieved business area

Job description