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    Retail Supervisor - Chicago, United States - Windy City Motorcycle Company

    Windy City Motorcycle Company
    Windy City Motorcycle Company Chicago, United States

    2 weeks ago

    Default job background
    Description

    **Harley-Davidson MotorClothes**

    Previous retail experience in a high traffic environment is a plus, but not required.

    **ESSENTIAL DUTIES**

    Ensure General Merchandise personnel are well trained and available when needed.

    Design displays for merchandise, which are appealing to customers.

    Regulate seasonal promotions (i.e. holiday display themes, fashion shows, special events, etc.) and coordinate them with other departments.

    Assist staff

    Ensure employees keep all merchandise and displays clean, well dusted, and appealing to customers.

    Set-up and maintain a smooth running, efficient, appealing retail environment for the General Merchandise department.

    Employ sound management practices to ensure General Merchandise department contributes acceptable levels of gross & net profit.

    Maximize return on investment of General Merchandise inventory.

    Grow the volume of General Merchandise sales.

    Maintain budgeted revenue and expense objectives.

    Develop advertising sales, and promotional campaigns for merchandise. Take care of all Business Promos.

    Communicate regularly with the Harley-Davidson Motor Company regarding; policies, product availability, product style options, new/future product line studies.

    Benchmark other retailers to determine best practice standards.

    Organize and stage fashion shows and other events to sell merchandise.

    Provide reports to Dealer Principal or General Manager, as requested.

    Develop monthly and annual objectives for the department in collaboration with Dealer Principal or

    Attend training sessions (P.A.C.E., Harley-Davidson University, etc.) to keep current with merchandising trends & inventory control issues.

    Provide superior customer service to both internal and external customers.

    Greet customers immediately, in a courteous and friendly manner.

    5 Foot Rule Any customer within 5 feet must be greeted

    Handle telephone transactions quickly, and courteously.

    Point out any sales, specials, or new merchandise to staff and customers.

    Handle customer complaints reasonably, showing empathy and a positive attitude, and demonstrate our commitment to Superior Customer Service.

    Promotions

    Plan and execute exceptional promotions to bring both new and existing customers into the dealership on a regular basis.

    Coordinate promotions with other departments to maximize return on promotions spending.

    Benefits:

    Health Insurance

    Dental Insurance

    Vision Insurance

    Life Insurance

    Vacation Time

    Paid time off

    401K

    **Apply for Retail Supervisor**

    First name Last name Email address Phone number I would like to receive updates about my application via SMS Address (optional) City (optional) State/Province Zip/Postal Code Yes No Please add your resume (optional) 10MB limit; .pdf, .doc, and .docx file types are accepted. ATTACH FILE optional Please add your resume 10MB limit; .pdf, .doc, and .docx file types are accepted. Desired compensation

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