Director of Client Experience, Commercial Risk - Tustin

Only for registered members Tustin, United States

2 weeks ago

Default job background
Full time

Job Summary

The Baldwin Group is an award-winning entrepreneur-led and inspired insurance brokerage firm delivering expertly crafted Commercial Insurance and Risk Management strategies to clients. The Director of Client Experience establishes the strategy and protocols for all aspects of client service.

Responsibilities

  • In partnership with the Managing Director, establishes and leads the execution of client segmentation strategy.
  • Establishes and leads execution of strategies to enhance the client experience

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