Jobs
>
Costa Mesa

    Shift Leader Keyholder - Costa Mesa, United States - Nothing Bundt Cakes - Costa Mesa

    Nothing Bundt Cakes - Costa Mesa
    Nothing Bundt Cakes - Costa Mesa Costa Mesa, United States

    6 days ago

    Default job background
    Description

    Job Description

    Job DescriptionSKIP THE INTERVIEW - YOU WILL BE CONTACTED IMMEDIATELY FOR A PAID 2 HOUR TRIAL SHIFT SO YOU CAN EXPERIENCE OUR AMAZING WORK ENVIRONMENT - IS A FUN PLACE TO WORK, WE BAKE AND SELL CAKES :)

    The Nothing Bundt Cakes (NbC) Guest Service Shift Leader creates a warm, welcoming environment for our guests, offers creative solutions for unique celebratory occasions and sells our delicious cakes. The Guest Service Shift Leader is the first point of brand contact in our bakery and serves in an essential role to engage and bring joy to our guests, create a memorable experience and leave a positive, lasting impression. The Guest Service Shift Leader embodies NbC core values and demonstrates a strong commitment to guest satisfaction as well as excellence and efficiency in the workplace.

    Accountabilities/Duties:
    • Can open and close the bakery as a keyholder - key shifts are Mon-Fri 10-3 and weekend/holiday open availability
    • Promptly greets walk-in and phone guests with genuine warmth and helpful enthusiasm to determine interests and needs, and follows NbC Sweet Steps of Service to create a superior guest experience.
    • Maintains strong product knowledge to educate guests on NbC cake distinction, size and flavor profile options, pricing, special promotions, and complimentary retail merchandise.
    • Suggests additional merchandise, including balloons, candles, and cards, to complete a unique celebration.
    • Processes guest orders efficiently and accurately utilizing the point-of-sale system and invite guests to join NbC Email Club to benefit from special promotions and remain connected.
    • Upholds a clean and organized bakery presentation, which may include routine sweeping/mopping of the floor, and dusting/cleaning of countertops, windows, and other surfaces.
    • Replenishes retail merchandise and cake display case to ensure a strong visual presentation.
    • Cake froster - takes the lead on frosting hands on and guiding other guest service representatives
    • Prepares cake decorations and packaging supplies as needed.

    Knowledge, Skills, and Abilities:
    • Exhibits high energy and strong interpersonal skills; is friendly, helpful, positive, patient, socially confident and communicative.
    • Enjoys interacting with diverse people and excels at providing a superior guest experience.
    • Can perform multiple tasks simultaneously while maintaining meticulous attention to detail.
    • Is diligent, organized and self-motivated.

    Education, Certifications and Work Experience Requirements:
    • Applicants must be 18 years of age or older and legally authorized to work in the United States.
    • While no formal education or work experience is required, previous guest service experience at a bakery, restaurant or retail store is a plus.

    Work Availability:


    Must have the flexibility to work various shifts, including weekends and holidays, based on changing business demands.

    Experience at McDonald's, Starbucks, Trader Joe's, Chick-Fil-A, and other fast food concepts is helpful.

  • Nothing Bundt Cakes

    Shift Leader Keyholder

    5 days ago

    Nothing Bundt Cakes Costa Mesa, United States

    SKIP THE INTERVIEW - YOU WILL BE CONTACTED IMMEDIATELY FOR A PAID 2 HOUR TRIAL SHIFT SO YOU CAN EXPERIENCE OUR AMAZING WORK ENVIRONMENT - IS A FUN PLACE TO WORK, WE BAKE AND SELL CAKES :)The Nothing Bundt Cakes (NbC) Guest Service Shift Leader creates a warm, welcoming environmen ...

  • Nothing Bundt Cakes

    Shift Leader Keyholder

    5 days ago

    Nothing Bundt Cakes Mission Viejo, United States

    SKIP THE INTERVIEW - YOU WILL BE CONTACTED IMMEDIATELY FOR A PAID 2 HOUR TRIAL SHIFT SO YOU CAN EXPERIENCE OUR AMAZING WORK ENVIRONMENT - IS A FUN PLACE TO WORK, WE BAKE AND SELL CAKES :) · COME HAVE SOME CAKE WITH US - FLEXIBLE WORK SCHEDULE, BUT NO WEEKDAY SHIFTS START AFTER 2 ...

  • Nothing Bundt Cakes - Torrance

    Shift Leader Keyholder

    6 days ago

    Nothing Bundt Cakes - Torrance Torrance, United States

    Job Description · Job DescriptionBenefits:401(k) · Employee discounts · Health insurance · SKIP THE INTERVIEW - YOU WILL BE CONTACTED IMMEDIATELY FOR A PAID 2 HOUR TRIAL SHIFT SO YOU CAN EXPERIENCE OUR AMAZING WORK ENVIRONMENT - IS A FUN PLACE TO WORK, WE BAKE AND SELL CAKES :) · ...

  • Nothing Bundt Cakes

    Shift Leader Keyholder

    5 days ago

    Nothing Bundt Cakes Torrance, United States

    SKIP THE INTERVIEW - YOU WILL BE CONTACTED IMMEDIATELY FOR A PAID 2 HOUR TRIAL SHIFT SO YOU CAN EXPERIENCE OUR AMAZING WORK ENVIRONMENT - IS A FUN PLACE TO WORK, WE BAKE AND SELL CAKES :)The Nothing Bundt Cakes (NbC) Guest Service Shift Leader creates a warm, welcoming environmen ...

  • Nothing Bundt Cakes

    Shift Leader Keyholder

    1 day ago

    Nothing Bundt Cakes Torrance, United States

    Nothing Bundt Cakes - JobID: [Retail Shift Supervisor] As a Shift Leader at Nothing Bundt Cakes, you'll: Partner with the Bakery Manager in leading all aspects of the guest experience, cake production, brand and merchandise presentation, work environment, P&L management, and inve ...

  • OluKai-Kaenon-melin-Roark

    Roark Retail Store Manager

    1 week ago

    OluKai-Kaenon-melin-Roark Irvine, United States

    The crux of your job is to manage the entire guest experience, operations, customer flow, staff, and floor inventory as efficiently as possible. Your ultimate goal is to treat the store as if it is your own. You will be responsible for every aspect of the day to day operations of ...

  • OluKai-Kaenon-melin-Roark

    Roark Retail Store Manager

    1 day ago

    OluKai-Kaenon-melin-Roark Irvine, United States

    Job Description · Job DescriptionSalary: $55,000-70,000 annually · The crux of your job is to manage the entire guest experience, operations, customer flow, staff, and floor inventory as efficiently as possible. Your ultimate goal is to treat the store as if it is your own. You w ...

  • The Estee Lauder Companies

    MAC Keyholder

    6 days ago

    The Estee Lauder Companies Cerritos, United States Part time

    MAC Keyholder - Part Time - Los Cerritos Center - Los Cerritos, CA · Brand: MAC · Description · Position Summary: · We are looking for a dynamic and inspirational Key Holder to support the Store Manager and Assistant Manager to ensure the smooth efficient running of the Store. · ...

  • Le Creuset

    Seasonal Retail Key Holder

    1 day ago

    Le Creuset San Clemente, United States

    Seasonal employment is defined as 160 days of employment or less. There is potential for regular employment, based on business needs.WHO YOU ARE As our keyholder, you are a critical member of our retail store leadership team. Your primarily role is to support the store in deliver ...

  • Le Creuset Group

    Retail Key Holder

    1 week ago

    Le Creuset Group San Clemente, United States

    ** Retail Key Holder** · **Job Category****:** Retail Sales Force **Requisition Number****:** RETAI002923 Showing 1 location **Job Details** · **Description** · POSITION Key Holder · WHO WE ARE · More than just cookware, Le Creuset has been a colorful companion to meals and ...