FT Call Center Representative - New Port Richey - Jackson Hewitt Inc

    Jackson Hewitt Inc
    Jackson Hewitt Inc New Port Richey

    5 days ago

    $35,000 - $55,000 (USD) per year
    Description
    FT Call Center Representative

    A highly motivated and customer-focused individual is sought after to provide exceptional service as a Call Center Representative at Jackson Hewitt Inc. This role involves building strong relationships with clients through various communication channels.

    Responsibilities include:
    1. Receiving inbound and making outbound calls to clients to identify their needs, address their concerns, or resolve any issues related to products or services.
    The ideal candidate will possess excellent verbal and written communication skills, a professional demeanor, and the ability to work effectively in a team environment. They must also be able to maintain accurate records of client interactions and cases while escalating complex issues when necessary.

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