- Ensures current and standardized referral policies and workflows
- Maintain ongoing tracking and appropriate documentation on referrals to promote team awareness and ensure patient safety by prioritizing referrals by their urgency and addresses them in a timely manner.
- Ensures complete demographic, insurance information and appropriate/pertaining clinical information is sent to referred specialists.
- Initiates referral process and evaluates requirements for each referral per protocol.
- Identifies and utilizes community resources; establishes relationships with servicing providers and personnel.
- Be the system navigator and point of contact for patients and providers for any questions or rising concerns.
- Utilizes effective means to resolve conflict.
- Develops and implements systems as required by EMR functionality and/or regulatory agencies and software.
- Review details and expectations about the referral with patients.
- Answer incoming calls, direct/transfer calls, and provide information to patients.
- Provide information regarding appointments, testing, and other basic information to new and existing patients. Schedule, reschedule, and cancel appointments.
- Remind patients of scheduled appointments via mail or phone.
- 12 months experience in a customer service role
- Physical: Must be able to work in sitting position, use computer and answer telephone
- Environmental: Office Work Environment
- Customer service
- Ability to communicate verbally and in writing
- Ability to resolve problems in a timely manner
- Proficient with Microsoft Office Suite(Word, Excel, and Outlook)
- Ability to multitask and meet deadlines
- Ability to maintain patient confidentiality
- Ability to enhance professional growth and development through in-service meeting and education programs
-
psr - patient services representative- tulsa
4 weeks ago
The University of Oklahoma Norman, OK , USA, United StatesPatient Services Representative (PSR)- Tulsa · At OU Health Physicians Tulsa, patients receive the latest medical advancements expected of a leading university clinic. The services and their experience are delivered by a dedicated team with diverse experience. As a Patient Servic ...
-
Senior Patient Account Representative- TULSA
2 weeks ago
The University of Oklahoma Norman, United StatesOU-Physicians Tulsa Central Billing Office · OU-Physicians Tulsa Central Billing Office has an opening for a Senior Patient Account Representative (PAR) to assist in working patient accounts. The primarily responsibility of this position is Customer Service. Not only will you be ...
-
Senior Patient Account Representative- TULSA
4 weeks ago
The University of Oklahoma Norman, United StatesOU-Physicians Tulsa Central Billing Office · OU-Physicians Tulsa Central Billing Office has an opening for a Senior Patient Account Representative (PAR) to assist in working patient accounts. The primary responsibility of this position is insurance follow up. Reviewing unpaid cla ...
-
Senior Patient Account Representative- TULSA
2 weeks ago
InsideHigherEd Oklahoma City, United States Administrative Jobs ,Organization · OU-Physicians Tulsa Central Billing Office OU-Physicians Tulsa Central Billing Office has an opening for a Senior Patient Account Representative (PAR) to assist in working patient accounts. The primarily responsibility of this position is Customer Service. Not only ...
-
The University of Oklahoma Norman, OK , USA, United StatesAt OU Health Physicians Tulsa, patients receive the latest medical advancements expected of a leading university clinic. The services and their experience are delivered by a dedicated team with diverse experience. As a Patient Services Representative, you will act as a customer s ...
-
Automotive Apprentice Technician
2 weeks ago
The Fowler Auto Group Norman, United States Full timeJob Details · About our Company · Fowler Automotive provides the best car dealership experiences in the Norman, OK; Oklahoma City, OK; Denver, CO; and Tulsa, OK areas. We strive to make your career with our auto group a great experience. · We are always searching for bright, mo ...
-
Quick Lane Technician I
5 days ago
The Fowler Auto Group Norman, United States Full timeJob Details · About our Company · Fowler Automotive provides the best car dealership experiences in the Norman, OK; Oklahoma City, OK; Denver, CO; and Tulsa, OK areas. We strive to make your career with our auto group a great experience. · We are always searching for bright, mo ...
-
Staff Attorney
3 days ago
InsideHigherEd Norman, United StatesOrganization · Come join the staff at OU and become a part of Oklahoma's premier universities which lead the state in education and career opportunities. We are looking for an Attorney to join the team and work among some of the best in the field of Higher Education and across th ...
-
InsideHigherEd Norman, United States Faculty Jobs ,Director of the Institute for Quality Communities – Associate Professor or Professor of Planning, Landscape Architecture, and Design, Renewable Term · Location: · Norman, OK, United States · Open Date: · Mar 4, 2024 · Description: · The University of Oklahoma Christopher C. Gibbs ...
-
The University of Oklahoma Norman, OK, United StatesJoin OU Health Physicians as a member of our team-based care environment working alongside the OU Health Physicians faculty, residents, and staff. Being a nurse in an academic medical setting allows you to work at the top of your license and to participate in the training of the ...
-
LPN - Licensed Practical Nurse--TULSA
3 weeks ago
The University of Oklahoma Norman, OK, United StatesJoin OU Health Physicians as a member of our team-based care environment working alongside the OU Health Physicians faculty, residents, and staff. Being a nurse in an academic medical setting allows you to work at the top of your license and to participate in the training of the ...
-
Respiratory Therapist RRT Travel Job
3 days ago
Titan Medical Group Williams, OK, United States TemporaryTitan Medical Group is seeking a travel Respiratory Therapist for a travel job in Tulsa, Oklahoma. · Specialty: Respiratory Therapist · ~ Discipline: Allied Health Professional · ~ Shift: 12 hours, nights · ~ Employment Type: Travel · Health care professional needed for a Re ...
-
Travel Respiratory Therapist
3 days ago
Titan Medical Group Williams, OK, United States TemporaryTitan Medical Group is seeking a travel Respiratory Therapist for a travel job in Tulsa, Oklahoma. Job Description & Requirements Specialty: Respiratory Therapist Discipline: Allied Health Professional Start Date: 06/03/2024 Duration: 13 weeks 36 hours per week Shift: 12 hours, n ...
-
REVISED Senior Capital Project Manager
2 weeks ago
The University of Oklahoma Norman, United StatesAt Architectural and Engineering Services, we build the future We advance the University of Oklahoma's mission by supplying professional and administrative services required to direct the planning, design, and construction of new and renovated structures across the entirety of th ...
-
Service Advisor
2 weeks ago
Fowler Automotive Norman, United StatesJob Details · Job Location · Fowler Volkswagen - Norman, OK · Position Type · Full Time · Job Category · Automotive · About our Company · Fowler Automotive provides the best car dealership experiences in the Norman, OK; Oklahoma City, OK; Denver, CO; and Tulsa, OK areas. W ...
-
Account Executive/Marketer
2 weeks ago
A Path of Care Hospice Norman, United StatesJob Description · Job DescriptionA Path of Care of Norman, OK is looking to hire a full-time Account Executive/Marketer to assist with the business development of our agency. This position will cover the Tulsa Region Do you enjoy building relationships with others? Are you lookin ...
-
InsideHigherEd Norman, United StatesOrganization · The University of Oklahoma Michael F. Price College of Business seeks an experienced, entrepreneurial, and student-centered leader to develop and implement a comprehensive and innovative career development strategy to provide a best-in-class career development expe ...
-
Executive Director of Career Development
4 days ago
University of Oklahoma Michael F. Price College of Business Norman, United StatesPosition Summary: · The University of Oklahoma Michael F. Price College of Business seeks an experienced, entrepreneurial, and student-centered leader to develop and implement a comprehensive and innovative career development strategy to provide a best-in-class career development ...
-
University of Oklahoma Norman, United States Full timeThe University of Oklahoma Michael F. Price College of Business seeks an experienced, entrepreneurial, and student-centered leader to develop and implement a comprehensive and innovative career development strategy to provide a best-in-class career development experience for all ...
-
LPN - Licensed Practical Nurse--TULSA
2 weeks ago
InsideHigherEd Oklahoma City, United States Administrative Jobs ,Organization · Join OU Health Physicians as a member of our team-based care environment working alongside the OU Health Physicians faculty, residents, and staff. Being a nurse in an academic medical setting allows you to work at the top of your license and to participate in the t ...
psr - senior patient services representative (referral coordinator)- tulsa - Norman, OK , USA, United States - The University of Oklahoma
Description
Senior Patient Service Representative (PSR)PSR (Referral Coordinator) provides services that enhance the quality of service to patients and referring providers.
The Referral Coordinator performs tasks that enhance the communication process among all care providers and support staff of the practice.
The Referral Coordinator will work in collaboration with our Patient Care teams to ensure a quick response to patients and referring providers.
Designated PSR's are responsible for verifying and entering all incoming/outgoing referrals and authorizations into the practice management system.Essential Duties:
Qualifications:
Required Education:
High School Diploma or GED, AND:
Working Conditions:
Knowledge, Skills & Abilities:
Equal Employment Opportunity Statement:
The University of Oklahoma, in compliance with all applicable federal and state laws and regulations, does not discriminate on the basis of race, color, national origin, sex, sexual orientation, genetic information, gender identity, gender expression, age, religion, disability, political beliefs, or status as a veteran in any of its policies, practices, or procedures.
This includes, but is not limited to, admissions, employment, financial aid, housing, services in educational programs or activities, and health care services that the University operates or provides.
Why You Belong at the University of Oklahoma: The University of Oklahoma, fosters an inclusive culture of respect and civility, belonging, and access, which are essential to our collective pursuit of excellence and our determination to change lives.
The unique talents, perspectives, and experiences of our community enrich the learning, and working environment at OU, inspiring us to harness our innovation, creativity, and collaboration for the advancement of people everywhere.