Clinical Outreach Representative - Alter Care Line Los Angeles LOS ANGELES, California, United States

Description · Expand Access to Care: Join Alter Behavioral Health as a Business Development Representative · At Alter Behavioral Health, our mission is to restore hope and elevate lives through compassionate, evidence-based mental health treatment. Every connection we build helps ...

Job description

Description

Expand Access to Care: Join Alter Behavioral Health as a Business Development Representative

At Alter Behavioral Health, our mission is to restore hope and elevate lives through compassionate, evidence-based mental health treatment. Every connection we build helps individuals and families access the care they need — and that's where you come in.

We're seeking a Business Development Representative to expand our referral network, strengthen community partnerships, and help drive admissions growth across the San Diego and Orange County area. This role is ideal for a relationship-driven professional with behavioral health outreach experience who is motivated by impact, accountability, and purpose.

Why You'll Love This Role

• Mission-Driven Growth: Play a critical role in connecting individuals and families to high-quality mental health treatment services.
• Relationship-Focused Work: Build trusted partnerships with clinicians, hospitals, schools, and community providers.
• Competitive Compensation:
  • $75,000–$100,000 base salary DOE + bonus
  • Medical, dental, and vision insurance
  • 401(k) with 6% match (after 90 days)
  • Life insurance / Paid time off
    
     

Schedule & Location 

• Monday–Friday, 8:30 a.m.–5:00 p.m. with outside hours required to support our 24/7 mental health facilities.
  
  Based in Los Angeles, with travel for meetings and events.
• Autonomy & Collaboration: Manage your territory while working closely with leadership, clinical teams, and admissions.
• Professional Visibility: Represent Alter Behavioral Health at conferences, networking events, and industry engagements.

What You'll Do

Business Development & Outreach 

• Promote Alter Behavioral Health's mental health and substance use treatment services within assigned communities.
• Build and maintain strong referral relationships with clinicians, hospitals, schools, treatment programs, and related partners.
• Conduct regular face-to-face meetings, calls, emails, in-services, and outreach events.
• Meet or exceed admissions goals, call volume targets, and outreach activity benchmarks.

Community & Industry Engagement 

• Represent Alter Behavioral Health at regional conferences, trade shows, networking events, and speaking engagements.
• Assist in planning and executing professional workshops, seminars, and community presentations.
• Educate referral partners on admissions processes, program offerings, and company policies to ensure a smooth referral experience.

Strategy, Reporting & Collaboration 

• Utilize CRM software to track outreach activity, manage territory plans, and maintain accurate referral databases.
• Submit weekly and monthly outreach and performance reports.
• Collaborate with leadership, clinical teams, admissions, and marketing to develop strategic outreach initiatives and collateral.
• Manage business development expenses within assigned monthly budget parameters.
• Perform additional duties as assigned by the Director of Business Development.

Who You Are

• A relationship-builder who is confident, professional, and comfortable representing a mission-driven organization.
• Self-motivated and goal-oriented, with strong follow-through and time management skills.
• A clear, persuasive communicator with the ability to build trust with professionals, families, and stakeholders.
• Organized, data-driven, and comfortable working in a performance-based environment.
• Passionate about behavioral health and expanding access to quality care.

Why Alter Behavioral Health?

• Purpose & Impact: Your work directly connects individuals and families to life-changing mental health care.
• Stability & Growth: Full-time role with competitive compensation and performance incentives.
• Collaborative Culture: Work alongside clinical, admissions, and leadership teams who value integrity and partnership.
• Reputation & Excellence: Be part of an organization committed to regulatory compliance, clinical quality, and ethical outreach.

Qualifications

Minimum Qualifications & Requirements

• 2–3 years of experience in business development, clinical outreach, admissions, or a similar role within behavioral health, mental health, or substance use treatment.
• Familiarity with residential treatment programs and client needs.
• Strong interpersonal, written, and verbal communication skills.
• Valid California Driver's License required.
• Must pass a LiveScan criminal background check per licensing requirements.
• CPR & First Aid Certification required.

At Alter Behavioral Health, business development is not sales — it's about building trust, expanding access, and creating pathways to healing.

DISCLAIMER : This posting provides a general overview of the Business Development role at Alter Behavioral Health. It is not a complete or exhaustive list of all responsibilities, duties, requirements, or conditions of employment. Specific job functions and expectations may be modified at the discretion of the company in accordance with business needs.

Alter Behavioral Health complies with all applicable federal, state, and local employment laws, including the California Labor Code, Industrial Welfare Commission (IWC) Wage Order 5, Fair Labor Standards Act (FLSA), and all laws relating to non-discrimination, equal opportunity employment, disability accommodation, and workplace safety.