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    FOH Shift Lead - Austin, United States - Tatsu-Ya

    Tatsu-Ya
    Tatsu-Ya Austin, United States

    2 weeks ago

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    Description
    :
    We are looking for a motivated Shift Leader for Ramen Tatsu-Ya to oversee daily operations during designated shifts, supervise employees, and ensure that our customers receive outstanding service. This is a tipped position plus the hourly wage.

    Job Duties:
    • Manage the training of the front of house staff members to meet the specific needs of the restaurant
    • Supervise upkeep of guest areas by directing staff to attend to messes or accidents, as well as personally assisting in cleanup
    • Ability to direct staff to handle unexpected situations and customer concerns throughout a shift as needed
    • Delegating tasks
    • Handling closing cash duties
    • Reporting any issues to the General Manager
    Perks Include:
    • Free shift meals or paid family meal
    • Flexible hours
    • A fun, dynamic, fast-paced work environment
    • Internal growth opportunities
    • Paid medical benefits offered
    Required Skills/Abilities:
    • Must be 18+ years of age to work at a Tatsu-Ya location
    • A Lead should be able to ensure smooth and efficient workflow
    • Excellent interpersonal and customer service skills
    • Well-organized with ability to take and place food and beverage orders accurately.
    • Ability to operate point-of-sale systems
    • Toast knowledge is preferred but not required
    Experience:
    • Previous experience as a server or lead preferred
    • Must successfully complete state required certifications
    Physical Requirements:
    • Prolonged periods of standing and walking
    • Must be able to lift 50 pounds
    Ramen Tatsu-Ya is Austin's first brick-and-mortar ramen shop serving the authentic soul food of Japan in the heart of Texas. Our accolades include: 'Best Ramen in America' - TimeOut Magazine, 'Top 50 New Restaurants in America' - Bon Appetit Magazine and 'Best Ramen in the Nation' - Tablespoon (Best of Munchies: People's Choice Food Awards).
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