Grocery Manager - Circle Pines, United States - Cub Foods

Description

PRIMARY OBJECTIVE

To plan and manage the Grocery Department to promote sales and achieve profit margins and labor goals; ensure a positive shopping experience for customers, and a safe and positive working environment for associates.

NATURE AND SCOPE

Emphasis in this position is ongoing department planning, execution and evaluation to ensure maximum sales and profit opportunities, effective cost control, efficient utilization of labor and strong customer service levels. Primary challenge is consistently meeting or exceeding department profit and labor goals. This position is responsible for providing effective training, development and work direction for department associates, and requires the ability to encourage individual and group effort toward department objectives. This position requires judgment/decision making, social skills/verbal interaction, memorization, reading, writing, math, moderate to heavy lifting, walking, operation of forklift, pallet jack, order processing tools and box cutter. Position functions and work hours may vary according to business needs. Assignments and work direction are provided by the Store Director or person in charge.

Competency Requirements:

Business Acumen

Drive for Results

Customer Focus

Decision Quality

Priority Setting

Interpersonal Savvy

Managing and Measuring Work

ESSENTIAL POSITION FUNCTIONS

1. Assist customers and ensure proper service levels and courtesy from all associates

Greet customers

Assist customers with special orders, requests and new items

Answer customer questions

Perform price checks

Exchange product when necessary

Assist customers with product; suggest product

Bring customers to location of item, when needed

Cashier and assist at check out lanes

Functional Requirements

Frequent: Physical lifting/carrying to 50 lbs., equipment operation (scanner, register, scale, check approval machine, coupon machine, intercom), reaching, standing and turning

Mental judgment/decision making, social skills/verbal interaction, memorization, reading, writing and math

Occasional: Physical lifting/carrying over 50 lbs., equipment operation (calculator,

squatting, stooping/bending and walking.

2. Develop effective daily/weekly work plans based on weekly sales projections, budgeted labor goals and previous operating results

Analyze sales and labor projections

Plan promotions, seasonal displays

Plan and prepare for up-coming ads; order sufficient product to support Ads

Plan and implement seasonal items and resets

Determine work priorities and establish work lists in order to consistently maintain adequate department conditions

Determine work needs and write labor schedule in most effective manner to meet these needs

Communicate with Store Director/Assistant Store Director concerning ongoing department status, including successes, problems and planning

Participate in weekly store meetings

Functional Requirements

Frequent: Mental judgment/decision making, social skills/verbal interaction, reading, writing, equipment operation (calculator), computer skills and math.

3. Implement and maintain coordinated, aggressive and creative merchandising plans, using Division guidelines, which maximize sales, variety and gross profit

Consistently monitor sales of demand and profit items

Monitor shelf allocation and variety

Monitor movement and stock levels to ensure proper ordering

Collaborate with vendors on approved space allocation, displays, and follows through on product quality, and credits as appropriate

Collaborate with other departments ensuring store-wide promotions and cross merchandising

Ensure proper product quality, presentation and rotation

Assist with stocking and display building

Functional Requirements

Frequent: Physical lifting/carrying up to 50 lbs., pushing/pulling up to 50 force lbs.,

equipment operation (box cutter, forklift, shopping cart, pallet jack, telxon),

reaching, squatting, kneeling, stooping and bending

Mental - judgment/decision making, social skills/verbal interaction, memorization, equipment operation (calculator), computer skills, math, reading and writing.

Occasional: Physical lifting/carrying over to 50 lbs climbing ladders, walking on uneven ground and crawling

4. Ensure accurate pricing and signage within the department

Ensure display pricing on/off program is current

Verify for correct pricing

Ensure product is correctly signed

Utilize point-of-sale material

Conduct competitive price checks

Functional Requirements

Frequent: Mental judgment/decision making, social skills/verbal interaction, reading, writing, equipment operation (calculator), computer skills, and math

5. Supervise Grocery associates to ensure efficient labor utilization, and effectiveness in meeting department objectives

Effectively communicate tasks, and priorities

Direct and monitor department associates to ensure completion of assigned tasks and efficient uses of labor hours

Review production work sheets and production graphs to ensure goals are met

Monitor sales per labor hour and payroll, and adjusts labor to production and work needs

Ensure department and aisle conditions (product availability and placement, display to shelf, stocking, facing, rotation, cleanliness and safety, and signs are maintained properly)

Ensure proper product handling to control shrinkage and waste

Ensure booked quantities are reviewed and revised in a timely manner

Ensure customers receive prompt and friendly service and assistance from all department associates

Ensure adherence to store department policies and procedures

Functional Requirements

Frequent: Mental judgment/decision making, social skills/verbal interaction, reading,

writing, equipment operation (calculator), computer skills, and math

6. Manage grocery receiving, invoicing, pricing, shrink control and inventory to ensure proper product control, and gross profit goals

Supervise and assist to ensure accuracy and organization of receiving function

Process invoices accurately and timely, check credits and transfer slips for accuracy and verify purchase journal against receiving record

Review gross profit report weekly against receiving records, invoices and other store comparisons

Perform and documents accurate inventory

Collaborate with pricing to ensure signs and systems reflect accurate prices and monitors price sensitive items in market

Functional Requirements

Frequent: Physical lifting/carrying over 50 lbs., pushing/pulling up to 50 force lbs., reaching, turning, walking, sitting, equipment operation (fork lift, flatbed, pallet jack)

Mental judgment/decision making, math, reading, writing and computer skills

Occasional: Physical lifting/carrying over 50 lbs equipment operation (calculator),

squatting, stooping/bending and walking.

7. Train and develop grocery department personnel

Train department personnel in proper techniques and procedures

Ensure forklift and racking procedure training to designated associates

Ensure associates know and follow pertinent company policies and procedures

Functional Requirements

Frequent: Physical - walking

Mental judgment/decision making, reading, writing, social skills/verbal

interaction and memorization

8. Supervise department safety and sanitation programs

Ensure all associates are properly trained in the proper use of equipment use, maintenance, and sanitation standards, proper lifting and all related safety rules and procedures

Ensure no one under 18 years of age operates hazardous equipment

Report all accidents to store management and/or complete incident reports as required

Observe department conditions and ensures prompt resolution of potentially hazardous situations

Conduct department safety and sanitation inspections

Functional Requirements

Frequent: Physical - walking

Mental judgment/decision making, reading, writing, social skills/verbal

interaction and memorization

9. Perform Grocery Department personnel functions

Monitor department staffing and make hiring recommendations

Conduct and ensure all probationary and regular performance reviews are completed

Provide individual and group guidance and encouragement toward department objectives

Ensure adherence to company policies and procedures

Maintain attendance policy and procedures within the department

Recommend and administer corrective actions as appropriate; seeks direction from Store Director and human resources as required

Functional Requirements

Frequent: Mental judgment/decision making, social skills/verbal interaction, memorization, reading and writing

10. Perform as Manager on Duty supervising entire store as needed

Ensure overall store conditions

React to needs of the business

Ensure high level of customer service throughout the store

Understand and execute emergency operations procedures as needed

Functional Requirements

Frequent: Mental judgment/decision making, social skills/verbal interaction, memorization, reading and writing

11. Observe standards and procedures regarding store security and confidentiality

Functional Requirements

Frequent: Mental judgment/decision making, social skills/verbal interaction,

memorization, reading and writing

12. Follow all store and department policies and procedures

Functional Requirements

Frequent: Mental judgment/decision making, social skills/verbal interaction,

memorization, reading and writing

13. Perform other duties as assigned or delegated

Note: *Within each essential functional requirement, Frequent represents approximately 15% of the work shift or at least ten repetitions per work shift. Occasional represents approximately less than 15% of the work shift or fewer than 10 repetitions per work shift

*Management retains the discretion to add or to change the position functions at any time.

*Position functions may vary by store location

My Cub. My Way.

We provide our customers the best grocery experience period by personalizing our customers evolving needs with innovation, convenience and by supporting the communities we serve through delivering quality, variety and fresh groceries.

At Cub we believe that diversity and inclusion are essential to our success as an organization, and we strive to create a work environment that fosters respect, fairness, and equal opportunities for all employees.

We are committed to providing equal employment opportunities to all individuals without regard to race, color, religion, creed, sex (including pregnancy, sexual orientation, gender, gender expression, or gender identity), national origin, ancestry, physical or mental disability, medical condition, age, marital status, veteran or military status, or any other characteristic protected by applicable laws. This commitment extends to all aspects of employment, including recruitment, hiring, promotions, job assignments, training, compensation, benefits, and other conditions of employment.

Cub will not tolerate unlawful discrimination or harassment of associates by anyone, including any manager, supervisor, co-worker, contractor, customer, supplier, vendor, or visitor.