- Monitor help desk system and respond to incoming support requests
- Assign telephone and e-mailed to the appropriate technician/engineering queues utilizing our ticket management system.
- Provide telephone and remote assistance for clients
- Adhere to established methods and procedures for responding to and documenting support requests
- Use of remote-control tools to resolve issues for clients.
- Resolve individual user technical issues daily.
- Addresses problems arising from the workstation software by providing and/or arranging technical assistance.
- Install and configure Microsoft operating systems.
- Seeks out needed information by staying informed and involved by attending meetings, reading memos, policies, meeting minutes, newsletters, email and other appropriate information in a timely manner.
- Reliable attendance and punctuality, including observing appropriate break times and extending a scheduled shift when necessary to meet patient demands.
- Performs duties in a safe manner, in compliance with all safety policies and procedures.
- Complies with the Code of Conduct and all appropriate policies and procedures.
- Other duties, as assigned, that are relevant to the position and department.
- Associate degree in information technology, or certification preferred. Work experience will be considered for this role.
- Basic knowledge of Windows.
- Basic knowledge of Windows Active Directory Services
- Basic knowledge and experience in the operation of computer hardware, various software applications.
- Experience in working with software applications, computer hardware.
- Excellent customer service skills
- Excellent oral communication skills
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Travel Nurse
2 days ago
GLC on the GO Machias, United StatesGLC on the GO is seeking an experienced Long Term Care Registered Nurse for an exciting Travel Nursing job in Machias, NY. Shift: 5x8 hr nights Start Date: 05/29/2024 Duration: 9 weeks Pay: $2222 / Week About GLC on the GO: · WE ARE GLC GROUP · We go that little extra to turn or ...
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Travel Nurse
1 day ago
GLC on the GO Machias, United StatesGLC on the GO is seeking an experienced OB/GYN Registered Nurse for an exciting Travel Nursing job in Machias, ME. Shift: 3x12 hr nights Start Date: ASAP Duration: 13 weeks Pay: $2368 / Week About GLC on the GO: · WE ARE GLC GROUP · We go that little extra to turn ordinary into ...
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Travel Nurse
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GLC on the GO Machias, United StatesGLC on the GO is seeking an experienced Emergency Department Registered Nurse for an exciting Travel Nursing job in Machias, ME. Shift: 3x12 hr nights Start Date: ASAP Duration: 13 weeks Pay: $1692 / Week About GLC on the GO: · WE ARE GLC GROUP · We go that little extra to turn ...
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Travel Nurse
6 days ago
GLC on the GO Machias, United StatesGLC on the GO is seeking an experienced Emergency Department Registered Nurse for an exciting Travel Nursing job in Machias, ME. Shift: 3x12 hr nights Start Date: 05/13/2024 Duration: 13 weeks Pay: $1692 / Week About GLC on the GO: · WE ARE GLC GROUP · We go that little extra to ...
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Travel Nurse
1 week ago
GLC on the GO Machias, United StatesGLC on the GO is seeking an experienced Long Term Care Registered Nurse for an exciting Travel Nursing job in Machias, NY. Shift: 5x8 hr nights Start Date: ASAP Duration: 5 weeks Pay: $2222 / Week About GLC on the GO: · WE ARE GLC GROUP · We go that little extra to turn ordinary ...
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CT Technologist or CT Tech in Maine
1 week ago
K.A. Recruiting, Inc. Northfield, United StatesL ooking for a new CT Tech job? My name is Leah and I'm a healthcare recruiter, I'm here to help · I have an awesome CT Tech role available near Northfield, Maryland · Details · - Full-time and permanent · - Shift: Discussed during interview · - Opportunities for growth · - Full, ...
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CT Technologist or CT Tech in Maine
5 days ago
K.A. Recruiting, Inc. Northfield, United StatesSearching for a new CT Tech job? My name is Leah and I'm a healthcare recruiter, I'm here to help · I have an amazing CT Tech position available near Northfield, Maine · Details · - Full-time and permanent · - Shift: Discussed during interview · - Opportunities for growth · - Ful ...
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CT Technologist or CT Tech in Maine
4 days ago
K.A. Recruiting Machias, United StatesSearching for a new CT Tech job? My name is Leah and I'm a healthcare recruiter, I'm here to help · I have an amazing CT Tech position available near Northfield, Maine · Details · - Full-time and permanent · - Shift: Discussed during interview · - Opportunities for growth · - ...
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CT Technologist or CT Tech in Maine
10 hours ago
KA Recruiting Inc. Machias, ME, United StatesSearching for a new CT Tech job? My name is Leah and I'm a healthcare recruiter, I'm here to help · I have an amazing CT Tech position available near Northfield, Maine · Full-time and permanent · - Shift: Full, comprehensive benefits package (PTO, health insurance, life insura ...
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Apex Dynamics Baring, United StatesWe are the association of Creditreform clubs, the high-tech service provider for our 128 locations in Germany. With over 140 years of knowledge and experience, we incorporate innovative software solutions. We use the latest technologies to ensure the best possible customer experi ...
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K.A. Recruiting Columbia Falls, United StatesLooking for a new CT Tech job? My name is Leah and I'm a healthcare recruiter, I'm here to help I have an awesome CT Tech role available near Columbia Falls, Maine Details- Full-time and permanent- Shift: Discussed during interview- Opportunities f Technologist, Tech, CT Tech, He ...
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K.A. Recruiting, Inc. Columbia Falls, United StatesLooking for a new CT Tech job? My name is Leah and I'm a healthcare recruiter, I'm here to help · I have an awesome CT Tech role available near Columbia Falls, Maine · Details · - Full-time and permanent · - Shift: Discussed during interview · - Opportunities for growth · - Full, ...
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K.A. Recruiting Columbia Falls, United StatesLooking for a new CT Tech job? My name is Leah and I'm a healthcare recruiter, I'm here to help · I have an awesome CT Tech role available near Columbia Falls, Maine · Details · - Full-time and permanent · - Shift: Discussed during interview · - Opportunities for growth · - F ...
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X-Ray/CT Technologist in Maine
1 week ago
K.A. Recruiting Pembroke, United StatesSearching for a new CT Tech job? My name is Leah and I'm a healthcare recruiter, I'm here to help I have an amazing CT Tech position available near Pembroke, Maine (New grads welcome) Details- Full-time and permanent- Shifts: 4 x 10 s, 7:00 a - 5: CT Technologist, CT Tech, Techno ...
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KA Recruiting Inc. Columbia Falls, ME, United StatesLooking for a new CT Tech job? My name is Leah and I'm a healthcare recruiter, I'm here to help · I have an awesome CT Tech role available near Columbia Falls, Maine · Full-time and permanent · - Shift: Full, comprehensive benefits package (PTO, health insurance, life insuranc ...
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X-Ray/CT Technologist in Maine
1 week ago
K.A. Recruiting, Inc. Pembroke, United StatesSearching for a new CT Tech job? My name is Leah and I'm a healthcare recruiter, I'm here to help · I have an amazing CT Tech position available near Pembroke, Maine (New grads welcome) · Details · - Full-time and permanent · - Shifts: 4x10s, 7:00a - 5:30p · - Opportunities for g ...
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X-Ray/CT Technologist in Maine
5 days ago
K.A. Recruiting Pembroke, United StatesSearching for a new CT Tech job? My name is Leah and I'm a healthcare recruiter, I'm here to help · I have an amazing CT Tech position available near Pembroke, Maine (New grads welcome) · Details · - Full-time and permanent · - Shifts: 4x10s, 7:00a - 5:30p · - Opportunities fo ...
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X-Ray/CT Technologist in Maine
10 hours ago
KA Recruiting Inc. Pembroke, ME, United StatesSearching for a new CT Tech job? My name is Leah and I'm a healthcare recruiter, I'm here to help · I have an amazing CT Tech position available near Pembroke, Maine (New grads welcome) · Full-time and permanent · - Shifts: 4x10s, 7:00a - 5:30p · - Full, comprehensive benefit ...
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Patient Service Representative
1 week ago
Eastport Health Care, Inc. Eastport, United States Part timeEastport Health Care, Inc.PO Box H/30 Boynton St.Eastport, Maine JOB DESCRIPTIONTitle: Eastport - Patient Service Representative · Position Category: Hourly/Non-exempt · Supervisor: Patient Service Manager · Position Description: Manage and direct phone calls, check patients in a ...
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Patient Service Representative
4 days ago
Eastport Health Care, Inc. Eastport, United States Part timeJob Details:Eastport Health Care, Inc. · PO Box H/30 Boynton St. · Eastport, Maine 04631 · JOB DESCRIPTION:Title: Eastport - Patient Service Representative · Position Category: Hourly/Non-exempt · Supervisor: Patient Service Manager · Position Description: Manage and direct phone ...
IT Support Tech/Help Desk - Machias, United States - Down East Community Hospital
Description
Job Type
Full-time
Description
JOB SUMMARY AND SCOPE
The IT Support Technician (ITST) function is to provide technical assistance to computer system users, answer questions or resolve computer problems for clients in person, via telephone or from remote locations, and provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, e-mail, and operating systems. The ITST will monitor the help desk system and assign incoming support requests to the appropriate staff member. The ITST will be the main contact for the help desk and will be required to answer all incoming calls to the IT Services department when available. The ITST will repair and troubleshoot computers (laptops, desktops, and tablets), and other IT-related equipment in a timely manner or arrange for technical assistance as needed. The ITST will setup and regulate internet access for the workstations that have access. The ITST will deploy and maintain hospital wide virus protection software on all end-user computer systems. The ITST will maintain a current inventory of all hardware and software that the hospital uses.
ESSENTIAL JOB FUNCTIONS
MINIMUM REQUIREMENTS
