Hotel Front Desk Night Auditor - Binghamton, United States - DoubleTree by Hilton Hotel Binghamton

Description

Are you a genuine people person who excels with numbers and has a passion for providing excellent customer service? Our property is seeking a night auditor to join our growing group of hospitality professionals.

• Prepare and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management
• Provide exceptional service to all hotel guests during their stay
• Perform additional bookkeeping, administrative, and accounting procedures as required
• Respond to inquiries, process reservations and check-ins, delegate housekeeping, security, and service requests, resolve guest complaints, and other front office duties as required
• Verify, audit, and reconcile all financial records such as room charges, cash drawer activity, credit card transactions, final bill preparation, room charges, and occupancy percentages Qualifications:
• High school diploma or equivalent required; some college preferred
• Proficiency with computers is required; experience with reservation and accounting software is desired
• Experience in the hospitality industry or guest services is preferred, but not required
• Overnight shift; requires flexible hours
• Great communications.