Business Systems Analyst - Portland, United States - Penn Foster Inc

Description

Candidates hired for remote positions must reside in Oregon, Washington, Utah, Idaho, Arizona, Nevada, Texas, Montana, or Wisconsin.
Job Title

Business Systems Analyst - HCP

Exemption Status

Exempt

Department

Housecall Providers

Manager Title

IS Manager

Direct Reports

n/a

Requisition #

23732

Pay and Benefits

Estimated hiring range $78,270 - $94,710 / year, 5% bonus target, full benefits. To learn more about our benefits, please visit


About this role:
This position will report to Housecall Providers and employees can choose a hybrid or remote work environment.

The Business Systems Analyst role will lead Housecall Providers IS projects focused on:

Implementing software that interfaces with current systems
Upgrades of current software
Software security

Development of:
New employee training materials
Sharepoint site

Evaluation of new software options

Job Summary

This position is responsible for providing business systems analysis at a high level.

Core work includes gathering and documenting business requirements, translating customer needs, and developing workflow or systems to meet business needs and managing the execution of project plans.

Essential Responsibilities

Project planning (determine needs, develop plans, facilitate meetings, work collaboratively to complete the project, provide project status reports).
Analyze user requirements, develop, and implement workflow or systems to meet business needs.
Gather and document business requirements and clinical workflow, propose and implement solutions including training. Use professional knowledge, judgment, and analysis in making decisions or recommending a solution that meets business needs.
Prepare documentation and assist in documenting and defining workflows in collaboration with stakeholders. Maintain application documentation.
Analyze potential new applications and vendors. Build relationships with a wide range of internal and external stakeholders, contacts, and vendors.
Examine multiple approaches or solutions to issues or problems.
Utilize standards, concepts and theories related to technical development to provide solutions to moderate to highly complex problems.
Facilitate collaboration with diverse groups and individuals; effectively develop, manage, and maintain customer relationships at all organizational levels.
Translate information requests from internal customers involving some level of ambiguity into actionable tasks for analysts and/or developers.
Prioritize work based on multiple and sometimes competing objectives.
Propose and implement process improvements.

Organizational Responsibilities

Perform work in alignment with the organization's mission, vision and values.

Support the organization's commitment to equity, diversity and inclusion by fostering a culture of open mindedness, cultural awareness, compassion and respect for all individuals.

Strive to meet annual business goals in support of the organization's strategic goals.
Adhere to the organization's policies, procedures and other relevant compliance needs.
Perform other duties as needed.

Experience and/or Education
Required
2 years of project planning experience

Agile/Scrum methodology

Minimum 3 years' systems analysis experience; experience should include some or all of the following:

Gathering requirements
Systems analysis and design/design configuration
Researching technical problems and identifying solutions
Creating system documentation

Preferred
Healthcare systems analyst experience
Additional experience in related technology support and/or operational positions helpful

Knowledge, Skills and Abilities Required

Knowledge
Growing understanding of Agile/Scrum methodology
General knowledge/skills SharePoint
General knowledge of application security
Skills and Abilities
Ability to effectively gather, compile and analyze data
Skills in researching routine to moderately advanced technical problems and identifying solutions
Skills in creating and maintaining effective system documentation
Proficient communication skills, including listening, verbal, written, and customer service
Ability to clearly articulate policies and instructions
Demonstrated progress in conveying appropriate level of detail effectively to all levels of the organization including non-technical staff
Ability to recommend policies, document risks, and propose solutions to information technology management and senior leadership
Ability to meet deadlines for completion of workload.
Ability to maintain agreed upon work schedule.
Ability to provide cross-training on specific job responsibilities.
Possess a high degree of initiative and motivation
Ability to effectively collaborate with coworkers, staff, and leaders across all departments
Ability to occasionally work after hours (nights and weekends) when system is not available to staff
Ability to work effectively with diverse individuals and groups
Ability to learn, focus, understand, and evaluate information and determine appropriate actions
Ability to accept direction and feedback, as well as tolerate and manage stress
Ability to see, read, and perform repetitive finger and wrist movement for at least 6 hours/day
Ability to hear and speak clearly for at least 3-6 hours/day

Working Conditions
Work Environment(s): Indoor/Office Community Facilities/Security Outdoor Exposure

Member/Patient Facing:
No Telephonic In Person

Hazards:
May include, but not limited to, physical and ergonomic hazards.

Equipment:
General office equipment and/or mobile technology

Travel:

May include occasional required or optional travel outside of the workplace; the employee's personal vehicle, local transit or other means of transportation may be used.

Schedule:
May occasionally work after hours (nights and weekends) when system is not available to staff
#Li-Remote
Candidates of color are strongly encouraged to apply. CareOregon is committed to building a linguistically and culturally diverse and inclusive work environment
Veterans are strongly encouraged to apply.
Equal opportunity employer.

This company considers all candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

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