- Socializing the Observability capabilities, processes, and Technology with the various application groups.
- Working with various product and business groups to help determine SLIs, SLOs and SLAs for products, applications, and services offered to the customer. Establishing strategies, processes, and tooling to adhere to the SLAs.
- Lead efforts to provide self-service capabilities to analyze and visualize Observability data providing End to End visibility to Products and application performance (this will include Dashboards, Alerting, automated incident response capabilities etc,.).
- Providing strategic roadmap for Observability maturity at Sherwin including recommendations on tooling, capabilities to support the ever-growing enterprise needs and new products.
- Create, support, and sustain methods and procedures to measure outcomes of Observability practices.
- Provide ability for developers to use tools to identify symptoms and diagnose application issues by providing them requisite access levels and training
- Develop and document Observability standards, procedures, and best practices for using the tool, provide education in the tools use.
- Clearly communicate to IT and business stakeholders regarding performance-related recommendations and tradeoffs.
- Partner with QA team, assisting with creating and refining effective performance test objectives, test plans, and scenarios that help the organization achieve quality requirements for applications.
- Work with business to provide guidance for developing KPI's in support of strategize business initiatives.
- Establish measurements for KPI's and related business transactions of interest and develop executive dashboards required to observe application, user behavior, and user-interaction for business-critical functions.
- Work with development and architecture teams to manage Observability data collection, analysis, and visualization for critical applications through the lifecycle of the application.
- Working on continuous improvements of Observability capabilities, providing technical guidance to development teams and aid in triaging production problems
- Independently utilizes Observability tools to detect, isolate, and resolve issues effecting positive user experience and user interaction with the applications.
- ssist in major application and/or security incident troubleshooting.
- Contribute to aspects of the solution delivery lifecycle in prototyping, capacity modeling, performance driven design, profiling, performance testing, availability management, and troubleshooting.
- Guide operations and support team on building and refining application behavior data capture and reporting for Production systems, and corresponding processes.
- Provide and design cross-team training opportunities.
- Improve knowledge and skills in Enterprise Devops team to become more competent and able to accept greater responsibilities.
- Install and configure software products. Ensure compatibility between target product, operating system, and other resident software. Apply maintenance according to best practices.
- Lead in capacity planning and performance management activities.
- Contribute to the development of service level goals and objectives.
- Develop and prepare metrics that measure services rendered.
- Identify opportunities to improve service levels and/or minimize support efforts.
- Perform standard configuration, management, and maintenance tasks in support of web resources.
- Mentor and/or provide guidance to all members of the team.
- Participate in disaster planning/mitigation/recovery.
- Conduct Product Proof-of- Concepts.
- ssist with other projects as may be required to contribute to the efficiency and effectiveness of the group and other business/technical entities.
- ssist and participate with Change Management preparations and implementations, providing technical subject matter expertise.
- ttend, and periodically lead meetings in participation with the team.
- Participate in hiring activities and fulfilling affirmative action obligations and ensuring compliance with the equal employment opportunity policy.
- Provide periodic 24/7 on-call support of specific functions.
-
Macpower Digital Assets Edge Private Limited (MDA Edge) Cleveland, United StatesSummary:Application Administration and Support. · This person will review the ticket system (ServiceNow-SNOW) queues and resolve application issues to support end-user customer service expectations. · They will also perform data entry in support of automated application integrati ...
-
beBee Handyman Berea, OH, United States FreelanceHello, I am Mamen from Berea, OH. I am having trouble downloading an application on my Samsung S10 phone. Can someone please help me with this issue? My phone number is [insert number here]. Thank you and I hope to receive a call soon. This is urgent What is the problem with your ...
-
Diesel Technician/Mechanic II
1 week ago
Penske Truck Leasing Cleveland, United States Full time235 Old Powerline Rd NE Cleveland TN 37311 What's the Job? · Ready to move your career forward? As a Technician at Penske, you'll do exactly that. Here, you'll perform preventative maintenance and repairs of all levels on the newest and best maintained fleet of vehicles in the in ...
-
Certified Pharmacy Technician
2 weeks ago
Cleveland Pharmacy Cleveland, United States_**MONDAY THROUGH FRIDAY 9am to 5pm SCHEDULE NO WEEKENDS OR EVENINGS **_ · **FLEXIBLE SCHEDULING, GREAT BENEFITS, HEALTH INSURANCE, 401K, AND MORE** · We are looking for a dependable Pharmacy Technician that will process and fill prescriptions. You will undertake other tasks unde ...
-
Quality Associate I
1 week ago
BAXTER Cleveland, United States Full timeThis is where you save and sustain lives · At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You'll feel a sense of purpose throughout the organization, as we know our work improves out ...
-
Cashier
3 weeks ago
Cleveland Pharmacy Cleveland, United States**MONDAY THROUGH FRIDAY SCHEDULE NO WEEKENDS, NO LATE SHIFTS** · Pharmacy Cashiers handle customer transactions, assist with prescription orders, and operate the cash register in a pharmacy. Job duties that Pharmacy Cashiers are responsible for include: · - Greeting customers · - ...
-
Production Supervisor
2 weeks ago
Hueman PE Talent Solutions Cleveland, United States**Industrial Air Flow Dynamics is hiring a Production Supervisor for a full-time position in Cleveland. TX. This is an on-site position.** · As a Production Siupervisor at Industrial Air Flow Dynamics, you will be responsible for overseeing all aspects of the manufacturing proces ...
-
Senior Maintenance Supervisor
1 week ago
BAXTER Cleveland, United States Full timeThis is where you save and sustain lives · At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You'll feel a sense of purpose throughout the organization, as we know our work improves out ...
-
Registered Nurse RN
1 week ago
Fresenius Medical Care Cleveland, United States Full timePOSITION FEATURES: · *Paid one on one training and education provided · *Empower, engage and train dialysis patients on peritoneal and home hemodialysis using state of the art training programs and equipment · *Primarily works in the clinic setting and conducts initial home vi ...
-
Robotics Service Technician
3 weeks ago
BlueWave Solutions Cleveland, United StatesHAPEKO is the top address for specialists and executives in Germany. The focus of our work is to connect professionals and leaders who are looking for a career change with suitable companies. HAPEKO has over 20 locations throughout Germany. · Our client is one of the leading pro ...
-
Application Engineer
3 weeks ago
Aurora Ventures Cleveland, United StatesAre you interested in working in a team where partnership is the top priority? With people who have just as much passion for their work as you do? Then join us. · Paul Bauder GmbH & Co. KG in Stuttgart has been family-owned for over 160 years and is Europe's leading manufacturer ...
-
Volkswagen service advisor for body/paint
3 weeks ago
Apex Ventures Cleveland, United StatesReady for your last application? We are currently looking for service advisors for bodywork/paint (m/f/d) at our locations in Tegel and Tempelhof. Your tasks include: being the main point of contact between customers and our dealership, receiving customer orders and advising them ...
-
Crimson Enterprises Cleveland, United StatesJob in Winterthur: Your tasks will include: * Repairs and revisions of our travel and line buses * Inspection and maintenance work on mechanical vehicle components as well as electronic systems * Preparation of new vehicles * 24-hour on-call duty (additional compensation) You bri ...
-
Experienced Auto Glass Technician
5 days ago
WindshieldHUB, LLC Cleveland, United States**Join the Nation's Leading Auto Glass Replacement Company** · Dive into a new horizon with the nation's foremost name in mobile auto glass replacement**:WindshieldHUB**. We've created an ecosystem where our technicians are backed by a robust infrastructure, ensuring you can focu ...
-
Industrial Hygiene Technician
2 weeks ago
Harrison Consulting Solutions Cleveland, United StatesA growing and innovative multi-disciplined engineering firm is looking to add an Industrial Hygiene Technician to their Cleveland team · Responsibilities: · Conduct asbestos, lead-based paint, and hazardous materials surveys and air monitoring services · Plan, prioritize, and org ...
-
Phlebotomist - Specialist Medical Office
5 days ago
Nephrology Associates Cleveland, United StatesWe are seeking a full-time phlebotomist to join our practice. · This position is in our Cleveland Office, must be able to Monday - Friday. We have offices in Chattanooga and Ooltewah, this position will be required to drive and work in those locations when needed for coverage. · ...
-
Production Supervisor
4 days ago
Hueman PE Talent Solutions Cleveland, United States**Industrial Air Flow Dynamics is hiring a Production Supervisor for a full-time position in Cleveland. TX. This is an on-site position.** · As a Production Siupervisor at Industrial Air Flow Dynamics, you will be responsible for overseeing all aspects of the manufacturing proces ...
-
Infinity Ventures Newburgh Heights, United StatesAre you an expert in programming and testing automatic systems? · Find a challenging job that suits you perfectly. · Your responsibilities · Programming and monitoring automation systems · Identifying and resolving malfunctions · Analyzing process flows · Expanding and controllin ...
-
Part-time Salesperson
3 days ago
Matrix Dynamics Brooklyn Heights, OH, United States FreelanceWelcome to the Brüder Schlau Group · When it comes to interior design, the Brüder Schlau Group, with over 5,500 employees and its strong brands **Hammer** and **Schlau**, is one of the top addresses. · Join our family business with 100 years of tradition · What we offer: · - Coll ...
-
PRN/Per Diem Acute Registered Nurse
1 week ago
Fresenius Medical Care Fairview Village, United States Full timePURPOSE AND SCOPE: · The Inpatient RN provides direct patient care in accordance to company policies and procedures which includes FMCNA compliance programs and contracted hospitals' policies and procedures. Areas of practice are diverse, including, but not limited to, hemodialys ...
Application Technician IV - Cleveland, United States - ACL Digital
Description
Job Description
Fully Remote
Contract only: 6 months or 1000 hours -whichever comes first
Hours: 8:30 AM - 5 PM EST
Max Bill Rate: $130
No Sponorship
Education: Computer Science is preferred
Specific Skill Set: Software engineering and Monitoring skillset Monitoring tools like Dynatrace and /or Open telemetry or any other opensource toolsets.
t Sherwin-Williams, traceable, event-based Observability enables exploratory investigation when issues occur, for causes both known and unknown. It helps teams troubleshoot issues without first having to predict what or how problems may happen, especially with complex, multi-layer distributed applications connected with microservices.
Observability also helps teams improve their understanding of how customers use Sherwin digital products. Product teams use that awareness to influence future development. The Observability contributes to the overall strategic vision of the organization for Observability capabilities, processes, patterns, and tooling. This role will lead efforts working closely with the Product and Infrastructure teams to ensure that all aspects of the telemetry from applications, business events, appliances and infrastructure are accurately received, tagged, and reported. The role involves leading efforts to maintain observability platform, and ensure it is optimized and operating within SLA's and SLO's. Acting as SME in Observability practices for the enterprise and providing services/solutions across the enterprise that enables businesses to achieve and sustain a higher SLA by improving quality of software, reducing problem determination/down time and over all enhancing the end user experience.
Essential Functions
Strategy & Planning
Mandatory Skills 10+ Years Experience
Desired Skills 5+ Years of Software Engineering experience 5+ Years of experience in Observability / Monitoring software Exposure to SRE
Skill Matrix
Search Skill Name Level (1-5, 5 being the highest)
Years Mandatory(Yes/No) Software Engineering row toggle 6-8 Years Yes Observability and Monitoring row toggle 6-8 Years Yes
