Customer Service Representative - Tampa, United States - Insight Global

Description

Must-haves

High School Diploma or equivalent is required

Must be willing and able to ascertain licensure within 6 months. (440 & 620)

One year experience in Customer Service area in any industry

1 year experience with Microsoft Outlook

Demonstrated experience working directly with customers

Excellent communication skills

Demonstrated ability to navigate through multiple systems and software's while on the phone with customers

Plusses

440 & 620 Customer Service Representative Licensure

property and casualty experience

Fluency in Spanish or other languages a plus

Day-to-Day

Insight Global's national insurance client is seeking to grow their claims support team. The ideal candidate serves as a liaison between external customers, clients and internal staff. They will provide exemplary assistance and support; addressing customer issues and ensures effective and long-term problem resolution. The Customer Services Representative will be the first point of contact for customers with general questions regarding billing, account information and filling claims. This is an excellent opportunity to grow within an organization that invests in your professional development.