Senior Curation Client Services Manager - New York, United States - Criteo

Description

What You'll Do:

Serve as the primary conduit between all client types and Commerce Grid
Curation.
● Launch new Commerce Grid Curation accounts for all customer types.
● Manage day-today aspects of the client engagement including
communication, prioritization, & risk management; includes project
management and strategic responsibilities.
● Scope, activate, and deliver Deal ID (PMP) solutions for Agency and Brand
customers
● Deliver recommendations around best practices, optimization, and
troubleshooting to ensure PMPs scale and perform.
● Partner with Criteo Agency Sales teams to educate and empower them to
sell curation audience segments to Agency media teams.
● Proactively seek out opportunities to cross-sell and upsell capabilities to
clients within a dedicated Book of Business; creating increased value for
clients and driving new revenue for Criteo.
● Identify product enhancements that will drive value for customers, and
work with the Criteo product organization to shape and prioritize new
features.● Support the development and contributions of the rest of the Client
Services organization including sharing general best practices.
● Represent the client internally within the Criteo organization and the
Criteo organization externally during all industry events and client visits.
● Act as the point of contact for new opportunity validation from Sales and
Agency teams.
● Support RFPs and RFIs relevant to Curation.
● Scope, activate, and deliver Deal ID (PMP) solutions for Agency and Brand
customers
● Work cross-functionally to develop our Curation offering for all client types.
● Liaise with internal data and analytics teams to onboard, optimize, and
enhance client data segments on Curation.
● Develop and maintain a comprehensive understanding of Criteo's
Commerce Grid capabilities and articulate their use to relevant
stakeholders as a Subject Matter Expert.

Who You Are:

5-7 years of client-facing experience, preferably in the ad technology
space.
● Proven record in client-facing communication discussing client business
cases and delivering proposals to meet client expectations.
● Programmatic advertising, and media agency experience, with a
comprehensive understanding of how to operate Deal IDs preferred.
● Possess superior communication, presentation, project management,
problem-solving, and prioritization skills.
● Passion for learning a client's business, applying a consultative approach,
and meeting their needs with cutting-edge technology solutions.
● Demonstrable experience in understanding complex technical concepts
and communicating these to a business audience.
● Experience working across cross-functional teams.
● Ability to work with a geographically and functionally spread-out
organization
● Self-starter who can operate in new, developing environments and create
the workflows and processes required to scale our operations.
● Passion, enthusiasm and positive attitude essential.

We acknowledge that many candidates may not meet every single role requirement listed above. If your experience looks a little different from our requirements but you believe that you can still bring value to the role, we'd love to see your application​

Who We Are:

Criteo is the global commerce media company that enables marketers and media owners to deliver richer consumer experiences and drive better commerce outcomes through its industry leading Commerce Media Platform.

At Criteo, our culture is as unique as it is diverse. From our offices around the world or from home, our incredible team of 3,600 Criteos collaborates to develop an open and inclusive environment. We seek to ensure that all of our workers are treated equally, and we do not tolerate discrimination based on race, gender identity, gender, sexual orientation, color, national origin, religion, age, disability, political opinion, pregnancy, migrant status, ethnicity, marital or family status, or other protected characteristics at all stages of the employment lifecycle including how we attract and recruit, through promotions, pay decisions, benefits, career progression and development. We aim to ensure employment decisions and actions are based solely on business-related considerations and not on protected characteristics. As outlined in our Code of Business Conduct and Ethics, we strictly forbid any kind of discrimination, harassment, mistreatment or bullying towards colleagues, clients, suppliers, stakeholders, shareholders, or any visitors of Criteo. All of this supports us in our mission to power the world's marketers with trusted and impactful advertising encouraging discovery, innovation and choice in an open internet.

Why Join Us:

At Criteo, we take pride in being a caring culture and are committed to providing our employees with valuable benefits that support their physical, emotional and financial wellbeing, their interests and the important life events. We aim to create a place where people can grow and learn from each other while having a meaningful impact. We want to set you up for success in your job, and an important part of that includes comprehensive perks & benefits. Benefits may vary depending on the country where you work and the nature of your employment with Criteo. When determining compensation, we carefully consider a wide range of job-related factors, including experience, knowledge, skills, education, and location. These factors can cause your compensation to vary.

For employees based in the US, certain roles at Criteo are eligible for additional rewards, including quarterly or annual bonus and restricted stock units. US-based employees receive access to healthcare, dental, and vision insurance, a 401(k) plan with company match, short-term and long-term disability coverage, life insurance, family forming and wellness benefits, Flexible Work financial support, learning opportunities, and a robust annual leave plan including volunteer time off and summer vacation days.

The US base salary pay range for this position per year is:

$100,560 - $138,270