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    UX Researcher - Durham, NC, United States - eTeam Inc

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    Description

    We aspire everyday to do quality work for our clients and help our talent work at some of the most amazing companies.

    *Position Title: User Experience Researcher**Location: Durham NC 100% REMOTE**The Onyx Research Data Platform organization represents a major investment by Client R&D and Digital & Tech, designed to deliver a step-change in our ability to leverage data, knowledge, and prediction to find new medicines.

    • We are a full-stack shop consisting of product and portfolio leadership, data engineering, infrastructure and DevOps, data / metadata / knowledge platforms, and AI/ML and analysis platforms, all geared toward:
    • Building a next-generation, metadata- and automation-driven data experience for \\\'s scientists, engineers, and decision-makers, increasing productivity and reducing time spent on "data mechanics"
    • Providing best-in-class AI/ML and data analysis environments to accelerate our predictive capabilities and attract top-tier talents
    • Aggressively engineering our data at scale, as one unified asset, to unlock the value of our unique collection of data and predictions in real-time
    • Onyx Product Management is at the heart of our mission, ensuring that everything from our infrastructure, to platforms, to end-user-facing data assets and environments is designed to maximize our impact on R&D. The Product Management team partners with R&D stakeholders and Onyx leadership to develop a strategic roadmap for all customer-facing aspects of Onyx, including data assets, ontology, Knowledge Graph / semantic search, data/computing/analysis platforms, and multi-omics applications.
    • We are seeking a skilled and experienced user researcher with data science or pharma tech related experience. You will be responsible for designing the study to targeted users, collecting and analyzing data from the UX research. You will collaborate closely with cross-functional teams, including product managers, UI/UX designers, engineers and scientific customers to drive user centric design decisions and enhance overall user experience and user success of our data products and services.
    *Execute the user research studies effectively by engaging stakeholders in scientific dialogues to help Onyx product team understand users better;

    • Design a variety of user research methodologies, including user interviews, contecpt testing, usability testing, card sorting...
    • Analyze customer feedback, and leverage data-driven insights to identify areas for improvement and drive product enhancement initiatives;
    • Understand current state of scientific workflows and identify use cases;
    • Stay-up-to-date on industry trends, emerging technologies and the best practices in pharma tech and user experience research and share knowledge and the expertise with the team.
    Bachelor's or Master's degree in UX design, human-computer interaction, data science, informatics, biology or a related scientific discipline with at least 3 years' experience;

    • Experience in the pharmaceutical industry, the biotech industry, and digital healthcare industry;
    • Strong analytical and critical thinking skills, with the ability to synthesize complex data and communicate insights;
    • Proficiency in data analysis using tools such as Google Analytics, Mixpanel, or Tableau, and the ability to leverage user data and feedback to drive informed decision-making and product improvements.
    • Interpersonal skills and motivation to build relationships proactively with a wide, global network;
    • Experience working in an Agile/Scrum development environment;
    • A foundation in biology is preferred, this includes understanding concepts such as target discovery, NGS, small molecule discovery, and large molecule discovery.

    Job Type:
    Contract

    37 per hour
    8 hour shift


    Work Location:
    Remote

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