Human Resources Generalist - Albuquerque, United States - First Choice Community Healthcare INC

Description

Job Description

Job Title: HR Generalist Position Code: A27E Exempt

Department: Human Resources Salary Grade: 4A Acct Code: 000002

Position Category (330): Position Category (Rphca):

Non-Clinical Support Staff (L30a) Administration Staff

The following statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

A. Position Summary

Under the direction of the Personnel Officer, is responsible for the coordination and management of the day-to-day activities in one or more of the following areas: recruitment, staff development, classification, provider credentialing, compensation, benefits, employee relations, records management and payroll.

B. Essential Duties and Responsibilities

1. Coordinates daily operation reflecting the highest service orientation in classification and compensation, employee relations, benefits management, payroll and performance management.
2. Reviews and verifies incoming and outgoing documentation for completeness, accuracy, and compliance with established policies and procedures.
3. Resolves or assists in the resolution of policy-related, process-related, or procedural problems and/or inquiries received from clinic/department representatives, employees and/or applicants.
4. Gathers information, conducts basic data analysis, and assists in the development of reports
5. Performs specific research/investigation into operational issues, as requested.
6. Participates in special recruitment and outreach activities such as job fairs, employee orientations, and applicant consultations.
7. Assists in administering various human resources plans and procedures for staff; assists in development and implementation of personnel policies and procedures.
8. Monitors performance evaluation program, continuing education/tuition reimbursement, and recruitment efforts.
9. Monitors area efficiency; develops reporting procedures and other methods to establish accountability and measure success; makes recommendations on revising processes and procedures to reflect contemporary approaches to human resource management and to improve program effectiveness.
10. Oversees and coordinates all centralized recruitment processes for assigned clinics/departments, to include posting/advertising, requisition/applicant tracking, initial screening/applicant pool development, review and problem resolution of clinic/department hiring selections.
11. Provides guidance to managers and staff within FCCH regarding Human Resources practices, policy interpretation and compliance with FCCH policies, State and Federal Laws.
12. Research, plan, organize, and conduct training for FCCH employees, including New employee orientation
13. Maintains employee personnel files and ensures the accurate entry of data to human resources information systems and databases to achieve the optimal use of available technology.
14. Monitors and reviews clinic/department adherence to recruitment/selection policy and procedure and regulatory compliance issues.
15. Manages Provider Credentialing
16. Performs miscellaneous job-related duties as assigned.

C. MINIMUM EDUCATION AND EXPERIENCE

1. Two years of higher-level education in a related Administrative, Business, Liberal Arts, or Social Sciences discipline. Four years' experience can be substituted for education;
2. One year of progressively responsible Human resource experience;
3. Experience with Microsoft Office;

D. LICENSES/CERTIFICATIONS REQUIRED

1. Must have valid NM driver's license and reliable personal transportation

E. KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED

1. Knowledge of principles and practices of human resources.
2. Effective oral and written communication skills.
3. Excellent interpersonal skills.
4. Ability to analyze and solve problems.
5. Knowledge of skills in scheduling and organizing, managing multiple priorities, telephone techniques and using computer databases.
6. Excellent follow-through skills.
7. Knowledge of laws, regulations, methods, and techniques in area of specialty.
8. Knowledge of credentialing administration principles and procedures.
9. Skill in examining and re-engineering operations and procedures, formulating policy, and developing and implementing new strategies and procedures.
10. Convincing evidence of a service orientation.
11. Program planning and implementation skills.
12. Knowledge of contemporary principles of human resource management and public personnel practices.
13. Ability to foster a cooperative environment.
14. Ability to exercise good judgment in appraising difficult situations and in making appropriate decisions.
15. Ability to maintain confidentiality of records and information.
16. Knowledge and familiarity with FCCH compliance program. Cooperate fully and comply with laws and regulations.

F. COVID-19 VACCINE REQUIRED

COVID-19 Vaccination required as a condition of employment. Individuals with medical issues or religious beliefs that prevent them from getting the vaccine may request an exemption from the vaccine requirement at the time an offer is delivered.

G. PHYSICAL CHARACTERISTICS/WORKING CONDITIONS

A person in this position has sufficient time to complete most tasks although under pressure depending on patient and organization demands. There are frequent opportunities to relax from any physical exertion or to change position in work activities.

1. Physical Effort and Dexterity: Good dexterity to operate personal computer, and basic medical and laboratory equipment. Moderate physical activity. Requires handling of average-weight objects up to 25 pounds or standing and/or walking for more than four (4) hours per day.
2. Machines, Tools, Equipment required to be operated: Capable of using medical equipment, office machines and personal computers for word processing, data entry and retrieval.
3. Visual Acuity, Hearing, and Speaking: Must be able to read computer monitor output and results of basic medical tests accurately. Must be able to communicate clearly and accurately for work and safety compliance.
4. Environment/Working Conditions: Work is mostly inside a clinic in a controlled environment. Normal clinic safety precautions and practices are required. Position may require travel throughout the Albuquerque metropolitan area. Work regularly scheduled Monday-Friday, although weekends may be required to meet deadlines.