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Managed Services Consultant
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Professional Services Consultant
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Professional Services Consultant
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Veeva Systems Boston, United StatesVeeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth pot ...
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NetSuite Managed Services Consultant
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NetSuite Managed Services Consultant
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Kimberlite Boston, United StatesWe will rely on you to: · Manage, with minimal guidance, multiple NetSuite support and software engagements across a wide variety of verticals while simultaneously building client relationships and developing business opportunities for the SquareWorks professional services team. ...
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EY Boston, United StatesEY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities. At EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the b ...
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Entry Level Customer Service Consultant
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Palo Alto Networks Boston, United StatesPALO ALTO NETWORKSis the fastest-growing security company in history. We offer the chance to be part of an important mission: ending breaches and protecting our way of digital life. If you are a motivated, intelligent, creative, and hardworking individual, then this job is for yo ...
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Customer Service Consultant
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Alpha Ascension Inc. Boston, United StatesJob Description · Job Description · Are you tired of having the same routine every day? Are you looking for a dynamic, fun-filled business environment? Do you find joy in interacting with people? Are you looking for a growth opportunity? If your answer is yes, then our Customer ...
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Client Services Consultant
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Customer Service Consultant
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Bupasalud Boston, United StatesFor UK candidates - Before submitting your application, you should read our · to understand how Bupa will use, store and share your information. · * For Australia or New Zealand candidates - Before submitting your application, you should read our · to understand how Bupa will u ...
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Soteriare Boston, United StatesConsultant/Project Manager, Stock Plan Services page is loaded · Consultant/Project Manager, Stock Plan Services · Apply · locations · Covington, KY · Boston, MA · Westlake, TX · Merrimack, NH · Smithfield, RI · time type · Full time · posted on · Posted 2 Days Ago · ...
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Customer Service Consultant
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Gartner Boston, United StatesAbout the role: · Gartner's Consulting business is an extension of Gartner's industry-leading IT Research. From CIOs, to leaders in business and government, we help Gartner clients across enterprises translate insights into transformational actions and achieve their mission-crit ...
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Gartner Boston, United StatesAbout the role: · Gartner's Consulting business is an extension of Gartner's industry-leading IT Research. From CIOs, to leaders in business and government, we help Gartner clients across enterprises translate insights into transformational actions and achieve their mission-crit ...
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Principal Extend Services Consultant
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NetSuite Managed Services Consultant
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Fidelity Corp Boston, United StatesJob Description: · Do you enjoy helping clients tackle relevant issues? Do you have knowledge of the benefits industry? As part of our Data Consulting team, your work will help provide clients high quality, comprehensive, efficient and data driven customized and optimized admini ...
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RSM US LLP Boston, United StatesWe are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture ...
Senior Client Services Consultant - Boston, United States - Broadridge
Description
Broadridge is looking for a Client Services Consultant We need someone to focus on providing leadership and stability while helping to support the team.
Does this sound interesting? We would love for you to apply
Job Responsibilities:
- Ensure team provides timely and comprehensive support for revenue and fee-billing application
- Coordinate team acting as the primary liaison in communicating and/or resolving client inquiries including working with Account Managers, Developers, QA Analysts, etc.
- Collaborate and problem-solve with internal teams to initiate change and provide outstanding service
- Perform special projects as needed as well as provide support for larger internal and client projects
- Set and communicate clear and realistic client expectations to team
- Establish best practices and processes to streamline delivery of service
- Perform other related duties as required
Preferred Qualifications:
- Bachelor's degree or equivalent experience preferred
- At least five years of managing client support teams
- Working knowledge of financial services, specifically in the Revenue and Fee Billing industry
Skills/Competencies:
- Strong analytical, organizational and communication skills
- Ability to communicate effectively with operations personnel, technical staff, and management to facilitate analysis and problem solving
- Experience with Salesforce Service Cloud a strong plus
- Proficiency in Microsoft Office Suite and the ability to problem solve and work in a collaborative and dynamic environment
- Ability to handle various tasks at a time within strict deadlines and with a high degree of accuracy
- Ability to communicate effectively and efficiently across departments, with staff, senior management and clients
We are committed to supporting flexible work arrangements, investing in technology or other resources to enable you to work from home optimally, wherever possible.
