sales center operations manager iv - Plymouth Meeting
16 hours ago
Job description
Join the largest manufacturer of tile and natural stone in the United States and watch your career stand out with Dal-Tile, a subsidiary of Mohawk Industries.
Our close-knit team of dedicated professionals has made us the success we are today.In exchange for their hard work, we support our people with a family-friendly work environment, a commitment to promoting from within, unique benefits that go beyond just medical and dental, and a belief that every employee deserves a productive life outside of work.
If this sounds outstanding to you, take the first step forward and explore a career with Dal-Tile.Primary Objective
The Sales Center Manager- Operations is responsible for managing store operations and personnel to ensure all activities are performed in accordance with company policies and procedures.
Achieves revenue, budget and other business objectives for each fiscal year.
Develops business relationships with key customers within the store coverage area.
Clearly defines goals and objectives for SSC personnel to measure performance and communicate these objectives to the staff on a regular basis.
Provides leadership and direction in the pursuit of store objectives with employees.Communicates and works closely with customers to maximize market penetration and margin potential.
Develops and implements strategic plans to accommodate corporate goals.
Advises customer on product selection, pricing and sales volume and continues to build customer relations.
Analyzes and controls expenditures of SSC to conform to budgetary requirements.
Analyzes sales reports showing sales volume, profit loss (EVA) and margins utilizing the on Demand reporting process.
Ensures prudent credit transactions and manages account collections.
Participates in the planning process by providing accurate, achievable sales forecasts.
Align achievements with corporate goals, standards, and objectives.
Communicates the safety program goals and expectations and ensures associates are properly trained in the Safety program.
Trains, leads and develops associates in areas of customer service, order management, purchasing, warehouse duties, office administration, truck management, and system processes.
Cross trains on all areas of SSC operations; customer service, warehouse, and office administration duties. Assists where necessary. Recruits, hires and manages SSC staff associates. Includes daily support and direction, as well as on-going performance management and development.Manages store metrics to ensure performance.
Maintains store KPIs to meet audit expectation requirements.
Ensures compliance with Human Resource policies including hiring, firing, performance management, and DOT compliance.
Performs other related duties as required.
Experience And Knowledge Required
HS diploma and 5+ years relevant sales experience required OR
Bachelors degree in Business or related field and 1+ years of relevant sales experience. 4 years prior selling experience. Prior customer service experience is a plus.
Minimum 2 years previous management experience.
Competencies
Strong interpersonal skills, excellent written and verbal communication skills. Analytical aptitude; time management and organizational skills. Proven training, teamwork, and leadership skills. Ability to multi-task. Demonstrated follow-up and follow-through skills. Must be proficient in MS Word, Excel, and PowerPoint. Must be Dal-Tile certified to operate powered industrial trucks.
Other Pertinent Job Information
While performing the duties of this job, the employee is regularly required to stand, use hands and reach with hands and arms.
We offer competitive salary and a comprehensive benefits package, career opportunities, and an environment of creativity and growth
Examples include:
Company Match on 401k,Employee Purchase Discount, and Tuition Reimbursement.
Dal-Tile is a proud supporter of our U.S. military, veterans and their families - Thank You for Your Service
Active military, transitioning service members and veterans are strongly encouraged to apply.
Mohawk Industries, Inc. is an Equal Opportunity Employer including disability/veteran committed to an inclusive workplace and a proud Drugs Dont Work participant.
Job Type Sales Jobs
Req ID 90595
Similar jobs
We are seeking a results-driven Operations Manager to oversee field execution, subcontractor management, · and on-site service delivery for Sentinel's treatment system installations and service projects.This high-visibility role will report directly · to the President and serve ...
1 month ago
Job summary · We are seeking a results-driven Operations Manager to oversee field execution, · subcontractor management, and on-site service delivery for Sentinel's treatment system installations · and service projects.This high-visibility role will report directly to the Preside ...
1 month ago
We are seeking a results-driven Operations Manager to oversee field execution subcontractor management and on-site service delivery for Sentinel's treatment system installations and service projects. · ...
1 month ago
This position supports all compliant aspects of operational support for our highly engaged Trade team, while also strengthening the effectiveness of our Trade Network. · ...
1 month ago
This position is responsible for supporting all compliant aspects related to providing operational support to our highly engaged Trade team and strengthening the effectiveness of our Trade Network. This role will focus on operational execution of specialty trade, distribution, an ...
1 month ago
This position supports all compliant aspects of operational support for our highly engaged Trade team while also strengthening the effectiveness of our Trade Network.Reports to: VP, · Trade and Patient Support · ...
1 month ago
+ Job summary · This position supports all compliant aspects of operational support for our highly engaged Trade team, while also strengthening the effectiveness of our Trade Network. · + BA/BS degree in business, data/business analytics, or life-science related field · 3-5+ year ...
1 month ago
This position supports all compliant aspects of operational support for our highly engaged Trade team, while also strengthening the effectiveness of our Trade Network. · ...
1 month ago
This position is responsible for supporting all compliant aspects related to providing operational support to our highly engaged Trade team and strengthening the effectiveness of our Trade Network. This role will focus on operational execution of specialty trade, distribution, an ...
1 month ago
We expect greater of ourselves... What's Your Greater? Come find it at ResultsCX. · Employee Performance Incentives and Prizes · ...
1 month ago
The Operations Manager must be a subject matter expert in the company account life cycle management process. · ...
1 month ago
We are seeking a Manager of Benefits Operations to support our Benefits team.The ideal candidate will have a strong understanding of benefits administration including leave administration. · ...
1 week ago
Are you looking for an opportunity to advance your career while working with an extraordinary team? At Merakey, we put heart and soul into everything we do. · The Manager of Benefits Operations will work closely with the Director of Benefits Administration in managing and enhanci ...
1 week ago
+ Benefits Operations Manager · Manage benefits programs, ensure compliance and communication of benefits offerings. · Work with Director for oversight of day-to-day benefits operations. · Manage open enrollment processes, employee communications, and benefit changes. · ...
1 week ago
We are looking for someone who can: · Provide superior customer service to both internal and external clients. · Work well with people and has exceptional, professional communication skills both written and verbal · ...
1 month ago
· Harmony Biosciences is recruiting for a Manager, Clinical Trial Operations. In this role you will manage all aspects of clinical trial conduct including study start-up, enrollment, study conduct and close-out. The candidate must be knowledgeable of clinical research operations ...
1 day ago
The Marketing Operations Manager serves as the operational backbone of the marketing organization, ensuring that marketing initiatives across a large portfolio and multiple business units are executed efficiently, compliantly, · and with strong data discipline.Promotional Review ...
1 week ago
We are building a world of health around every individual — shaping a more connected convenient and compassionate health experience. · ...
4 weeks ago
The Operations Manager is a member of the Store Management team and fulfills the company purpose of helping people on their path to better health by driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer servi ...
2 weeks ago
· We are seeking a results-driven Operations Manager to oversee field execution, subcontractor management, and on-site service delivery for Sentinel's treatment system installations and service projects. This high-visibility role will report directly to the President and serve a ...
1 day ago
We're building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safe ...
4 weeks ago