California Branch Manager - Rancho Cucamonga, United States - Simplex Group

Description

Simplex Group is an organization dedicated to providing quality commercial transportation services to trucking companies and owner-operators alike.

We are experts in administering comprehensive services including DOT/FMCSA Safety Compliance Management, truck permits, and taxes, offering the best trucking insurance packages in the market, and securing top-paying loads while servicing your freight factoring services.

At Simplex Group our vision is:
Empowering the Dreams of Those Delivering to America.
We are looking for an experienced Branch Manager to support our offices in the Los Angeles Metropolitan Area.

In this role, the Branch Manager's responsibilities include but are not limited to leading resources and staff, developing and achieving business goals, providing excellent customer service, and growing the location's revenues.

As a Branch Manager, you will oversee the performance of other employees. Setting performance expectations, evaluating and optimizing operations performance, ensuring company standards are upheld, and preparing operations and financial reports.

Given the fast growth within this department, we have no doubt this role will serve as a stepping stone for a long-term career at the Simplex Group.

Responsibilitiesleadership and direction to branch staff, fostering a positive and collaborative work environmentclear performance objectives and provide ongoing coaching and feedback to team memberswith human resources on recruitment, training, and development initiatives to ensure a high-performing teama culture of excellence, accountability, and continuous improvementa customer-centric approach, ensuring that all interactions with clients reflect our commitment to exceptional servicecustomer inquiries, complaints, and issues in a timely and professional manner, maintaining high levels of customer satisfaction and retentionopportunities to enhance the customer experience and implement strategies to exceed customer expectationswith our Chief Revenue Officer to drive revenue growth and achieve targetsnew business opportunities and cultivate relationships with existing and prospective clientswith the sales team to maximize cross-selling and upselling opportunitiesday-to-day operations of the branch, ensuring compliance with company policies, procedures, and regulatory requirementsbranch performance metrics and financial indicators, taking proactive measures to address any issues and optimize performancerisk management strategies to safeguard assets and mitigate potential risksother duties as assigned by your managerQualificationsdegree in Business, Management or equivalent relevant experienceyears in a Management Rolein Customer Serviceattention to detailto multitask, prioritize, and manage time efficientlyto analyze problems and strategize for better solutionsproblem solver who thrives when presented with a challengewritten and verbal communication skillsrequired, Spanish is a Pluswith Microsoft Office (Microsoft Excel, Word, PowerPoint and Outlook)Characteristics of a Simplex EmployeePassionateInnovativeOptimisticRelentless - AdaptableHard Working -Team PlayerAssertiveStrategicCaringTrustworthyCustomer Centric#J-18808-Ljbffr