- Develop and maintain positive working relationships with all internal/external customers within assigned A/R portfolio
- Research and reconcile complex aged AR exposure and resolve with customer.
- Analyze trends and identify potential for process improvement within assigned portfolio
- Monitor and track the daily analysis of billing discrepancies, past due invoices, customer disputed invoices/short-payments and unapplied cash on a very high volume-based activity
- Maintain weekly, bi-weekly, and monthly spreadsheets/department account reporting (includes record of disputes, internal/external customer correspondence, actions taken and escalation points).
- Day to day handling of escheatment exposure, process, and reporting
- Keep management informed of all potential risk exposure discovered during reconciliation process and analytical reviews
- Collaborate and interact cross functionally with varying levels of business stakeholders and management at local plant/mill and sales level to obtain necessary information to resolve aged A/R balances
- Work with Business Units and division stakeholders to reconcile and resolve aged credit memos
- Recommend accounts for write-off, bad-debt reserve, or payment plans
- Collaborate with Credit department to manage risk exposed accounts and proper handling of default accounts
- Actively participate on project teams as a part of the Order to Cash organization to drive continuous improvements throughout the business
- Assist in resolution of complex issues associated with accounts assigned to other Collection Associates
- Assists with requests for annual audit and quarterly reviews, as well as ad hoc reports throughout the year
- Perform other related duties as assigned such as refunds, terms due date change requests, final demands, etc.
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Billing - Hiring Immediately - Duluth, United States - Swipejobs
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Description
Job Description
Job DescriptionApply Today, Work Today
Weekly Pay
Job Description:
Responsibilities:
Full-time, Part-time
$35.0/hr
Prof23