- Conduct repairs for Gas, Wood, and pellet burning Equipment at customers' homes
- Provide troubleshooting support via phone and email
- Handle in-home hot tub repairs
- Manage and monitor all warranty items and labor
- Respond promptly to work order requests
- Strictly follow safety protocols and procedures
- Maintain service equipment and company vehicles
- Capable to coordinate with other technicians
- Prior experience is preferred, however, training will be provided in fireplace, spa, or related fields
- Strong mechanical skills and ability to troubleshoot effectively
- Familiarity with hand tools and equipment
- Able to handle physical workloads
- Clean driving record
- Excellent communication with customers and team members
- Self-motivated and efficient in task completion
- Apt at reading and understanding product manuals
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Service Technician - Duluth, United States - Energy Plus Inc.
Description
Job Description
We are looking for a skilled Service Technician to join our team and take care of Gas, wood, electric, pellet burning appliances, along with Hot tubs maintenance and repairs.
Key Responsibilities:
Requirements:
Company Description
Welcome to Energy Plus!
Located in Duluth, Minnesota, Energy Plus is your go-to destination to transform your house into a cozy home. We offer a wide selection of top-quality home products tailored to the Northland lifestyle, including gas applications, wood applications, saunas, hot tubs, and outdoor furniture.
Our Origins:
Founded 45 years ago, our passion for the area and the environment inspired the inception of Energy Plus. Initially focusing on energy conservation and efficiency, our product range evolved to include wood-burning stoves, solar panels, and more while maintaining a commitment to eco-friendly practices.
What Sets Us Apart:
As the premier fireplace dealer in northern Minnesota, Energy Plus prides itself on curating a premium product selection, emphasizing locally made and USA-manufactured goods. Our team of experts ensures a personalized shopping experience, with a wide range of fireplaces and home accessories on display at our showroom.
Our Team:
Comprising over 10 industry-trained professionals, the Energy Plus team is dedicated to assisting customers in finding the perfect products to enhance their homes. With a focus on quality service and installations, we strive to deliver unparalleled customer satisfaction.
Our Mission:
At Energy Plus, we are committed to offering top-tier products, hiring exceptional talent, and providing a superior customer service experience. Our hands-on approach, coupled with a legacy of loyal customers and referrals, underscores our dedication to excellence.