- Prepare honest, accurate and complete damage estimates for customers using CCC1
- Inspect damaged vehicles thoroughly using standard written procedures
- Estimate repair costs and the anticipated time needed to complete them
- Monitor repairs as they are made and track costs, labor and materials
- Ensure that all work meets quality standards
- Provide exceptional customer service and follow-up
- Coordinate and communicate actions within the dealership and the collision center
- Demonstrated ability to work professionally and courteously with customers
- A people-focused mindset and a passion for providing great customer service
- Proficiency with multiline phone systems and computers
- Ability to work in a fast-paced work environment
- Strong organizational and time management skills
- Professional appearance and strong work ethic
- High school diploma or GED
- Customer service experience is a plus
- 1-3 year's experience as Body shop Estimator
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Estimator - Conroe, United States - DeMontrond Auto Group
Description
Job Description
Job DescriptionCollision Center Estimator – Automotive
Accuracy. Honesty. Attention to detail. If you have these qualities AND want to make a great living putting them to use, then our dealership has an opportunity for you. As our collision center estimator, you will work with some of the best collision center managers in the business to ensure that repairs are estimated properly and delivered as promised. Our goal is to always exceed expectations, and we need estimators who feel the same way.
Prior experience as an estimator or in a customer service role is preferred.
Job Responsibilities
Qualifications and Professional Attributes
Education and/or Experience
Compensation
Compensation is based on experience and commensurate with Fortune 500 companies.
Benefits
Benefits include medical, vision, dental, supplemental insurance, 401K retirement savings, paid time off, holiday pay, and company-paid continuing education and training.
About Us
The DeMontrond Automotive Group was established in Houston in 1953, but dates to 1914 with the first Buick franchise in Texas. Our family of dealerships is an established group of family-owned and operated automobile and recreational vehicle dealerships serving the Greater Houston-area from Conroe to Texas City. We currently offer Chrysler, Dodge, Jeep, Ram, Buick, GMC, Volvo, Volkswagen, Kia, Chevrolet, Hyundai, Genesis and a wide range of trailers, 5th wheels and motorhomes. DeMontrond Automotive Group is the exclusive home of Warranty Forever.
Our company maintains a strong policy of equal employment opportunity for all associates. We hire, train, promote and compensate associates based on personal and professional competence and potential for advancement without regard for race, color, religion, sex, national origin, age, marital status, disability, or citizenship, as well as other classifications protected by applicable federal, state, or local laws.
