Escalation Tier 2 – Member Support - Cambridge
2 weeks ago
Job summary
We are seeking an experienced and emotionally intelligent Escalation Tier 2 Support Specialist to manage high-risk, complex, and sensitive member cases via phone and email channels.We don't do this with ping pong tables or video games.
At Peak Support,
We're proud that our Glassdoor rating of 4.5 is the highest in the Business Process Outsourcing industry.
Job description
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