- Largest Distributor of Wireless Voice, Data, and Video Solutions in North America
- 40+ Years Industry-Leading Experience
- Partnerships with Motorola, JVC Kenwood, Avigilon, +More
- 75+ Branches Across North America
- Receive emergency and non-emergency calls and record all significant information.
- Address problems and requests by transmitting information to appropriate resource or provide a solution.
- Receive and schedule resources for trouble calls and for service projects.
- Use radio, phone or computer to send crews to appropriate locations.
- Enter data in computer system and maintain logs and record of calls, activities and other relevant information.
- Provide in route and follow up calls to customers as part of customer service.
- Perform administrative and office clerical duties as assigned.
- 2 years of proven relevant experience
- Type 35 wpm, with experience in data entry.
- Knowledge of procedures and guidelines for emergencies.
- Proficient in English (oral and written). Bi-lingual in Spanish is a plus.
- Outstanding organizational and multitasking abilities.
- Must follow company procedures and assist with development and refining procedures as needed.
- Must have computer skills and proficiency in Microsoft Excel, Word, and Outlook.
- Must be able to work under pressure and independently, and be able to meet deadlines for delivering quality solutions in a timely manner.
- Must be an active listener with excellent communication skills
- Must possess sound judgement and critical thinking.
- Background checks are part of the hiring process, which may include a Motor Vehicle check.
- Highly Competitive Compensation
- Medical, Dental, and Vision Insurance
- Company-Paid Life, Short/Long-Term Disability Insurance
- Paid Holidays
- Generous Paid Time Off
- Matching 401k Plan
- Employee Referral Bonus
- Tuition Reimbursement
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Service Coordinator San Antonio, TX - Schertz, United States - BearCom
Description
Job DetailsJob Location
San Antonio Texas - Schertz, TX
Description
About BearCom:
Responsibilities:
BearCom wants to elevate your professional growth We place high value in investing in the development of our team members and advancing your technical capabilities. BearCom can provide extensive on-the-job training, and covers all fees associated with most professional certifications.
You'll also receive: