Warehouse Technician - Chapel Hill, United States - United Telephone Company

Description

** United Communications**

** Warehouse Technician**

Chapel Hill, TN 37034

**WORKING AT UNITED:**

Building Opportunity

Working at United is more than just a job, it's being a part of something bigger. United employees make a difference in our communities by providing our neighbors with an opportunity to run a business, communicate with family and friends across the world, and access unlimited resources. United also builds opportunities for our employees to develop professionally, grow their careers, and use their skills to help others.

Seize your career opportunity and help build opportunities for others by joining United's team

**We offer...**

Family oriented culture

Competitive wages

Affordable medical, dental, and vision insurance

401K match

Paid holidays, accrued vacation and sick days

Opportunities for career growth through company paid training and development

and much more

**SUMMARY:**

The Warehouse Technician is responsible for maintaining the warehouse and lot, assisting with purchasing of inventory, assigning material to technicians and contractors trucks, receiving inventory, redeployment of used inventory, and physical security over inventory. Ensures inventory procedures are followed to guarantee minimal adjustments to inventory due to errors.

**ESSENTIAL DUTIES AND RESPONSIBILITIES:**

Duties include the following, but other duties may be assigned as required.

Maintains controls over physical security of all warehouses and related inventory.

+ Keeps warehouse locked and secured, assists employees and contractors with obtaining material when needed.

+ Checks out inventory daily to trucks, utilizing inventory check out sheet.

+ Scans serial number or asset tag for each item checked out to trucks.

+ Transfers inventory back into main warehouse when returned from the field.

Assists with ordering stock and non-stock items.

+ Follows purchase order procedures for all ordering.

+ Monitors inventory to determine low stock; orders replenishment as necessary, using automated systems to their fullest extent.

+ Determines the Company is receiving the best possible price for all items, obtaining multiple quotes for as many purchases as possible (including 3 quotes for high volume or high dollar items).

+ Maintains good working relationship with all suppliers; communicates with supervisor regarding any supplier issues that may arise.

+ Determines proper account coding for purchases; determines if items should be capitalized or expensed.

Receives inventory items in the warehouse.

+ Enters purchase receipt into system and scans signed receipt in timely.

+ When items are received, scan serial number or asset tag for each item.

+ Identifies discrepancies between packing slip and what is received, coordinating with supervisor for the appropriate follow-up.

Responsible for following procedures related to damaged inventory.

+ Ensures equipment is tested by appropriate personnel to determine defaults in box.

+ For items determined to have defaults, determines if a warranty is valid on equipment.

+ For items with a valid warranty, coordinate with other staff members to follow appropriate RMA procedures, ship items and follow up on replacements, and maintain proper documentation.

+ For items without a valid warranty, sends proper documentation to Senior Accounting Specialist and Billing Specialist for removal from plant and billing.

Performs random inventory counts of technician and contractor trucks.

Performs quarterly inventory counts for high dollar and/or commonly used items; assists with performing annual inventory counts for all items.

Reviews warehouse for obsolete items periodically, informs supervisor to attempt to find a buyer for items. Scraps items that cannot be sold.

Tests and cleans equipment returned from customer disconnects before redeployment.

Maintains the warehouse, lot, and office space in a safe, clean and organized manner.

**JOB QUALIFICATION AND REQUIREMENTS:**

**Education, Experience, Training, and Licenses:**

High School diploma.

Forklift certification preferred.

PC Skills requires word processing and email skills, along with the ability to review and analyze reports in company systems. Must be proficient using Microsoft Office products, including Word, Excel, and Outlook. Ability to touch-type at 40+ WPM and use a 10-key required.

**Skills, Knowledge, and Personal Qualifications:**

Demonstrates high ethical standards, strong work ethic with an emphasis on team commitment, showing respect for others, the ability to acknowledge and build on others ideas, and support for group decisions.

Desire to implement procedures to maximize profits and minimize costs to maintain steady growth.

Ability and interest to work in a dynamic and rapidly changing technology environment.

Must possess excellent communication skills (oral and written).

Must have the ability to solve problems with patience and a positive approach.

Self-motivated, detail-oriented and organized with the ability to work efficiently to meet deadlines.

Must have an understanding of process standardization procedures and the ability to create and maintain written documentation and records.

Ability to operate office equipment, including personal computers, phone systems, and software applications.

Knowledge of intermediate level mathematics required, including the ability to add, subtract, and read and produce inventory and material usage reports.

**ABOUT UNITED COMMUNICATIONS:**

United launched high quality telephone service for our rural Middle Tennessee communities in 1947 and has evolved to be an innovative internet service provider for consumers and businesses. Boasting the fastest internet speeds in the region as recognized by Broadband Now, United also delivers a personalized user experience with local customer service, ranking as one of the industrys best in customer satisfaction. United offers the latest technology in fiber optic, fixed wireless and DSL internet, and was one of the first companies in Tennessee to introduce a Fiber-to-the-Home product to residential customers. United has partnered with Middle Tennessee Electric Membership Corporation to extend broadband to more residents and businesses in under-connected areas.

**UNITED COMMUNICATION'S VALUES:**

**Safety** we assure the safety of everything we do.

**Service** we are responsive, informed, and easy to do business with.

**United** we communicate and collaborate.

**Integrity** we keep our promises, and do the right thing even when no one is watching.

**Driven** we serve to win customers.