-
Resort Maintenance Supervisor
1 week ago
Smoky Mountain Resorts Pigeon Forge, TN, United StatesResort Maintenance Supervisor Pay: $60,000.00/yr. Who We Are: · Smoky Mountain Resorts is a family-focused, collaborative and goal-driven hospitality resort company. Our Great Smoky Mountains community is significant to us As a third generation, family-owned, and operated busin ...
-
Maintenance Supervisor
5 days ago
Bluegreen Vacations Pigeon Forge, United States Full timeLaurel Crest Resort, located in Pigeon Forge, TN, seeks an experienced Maintenance Supervisor. Hiring Immediately, apply todayCompensation: Competitive based on experience · Schedule: Full time, Day shift, May include a weekend shift · Location: 2628 Laurel Crest Ln, Pigeon Forg ...
-
Resort Maintenance Supervisor
3 weeks ago
Smoky Mountain Resorts Pigeon Forge, United States**Resort Maintenance Supervisor** · **Pay: $60,000.00/yr.** · **Who We Are**: · Smoky Mountain Resorts is a family-focused, collaborative and goal-driven hospitality resort company. Our Great Smoky Mountains community is significant to us As a third generation, family-owned, and ...
-
General Maintenance Lead
3 weeks ago
Westgate Resorts Gatlinburg, United States Full timeJob Description · Leads the maintenance crew of resort villas and other buildings by performing the following duties. · As General Maintenance Lead, you will: · Work closely with other departments to ensure proper coordination in regards to activities taking place in the resort · ...
-
Seasonal Assistant Crew Leader
3 weeks ago
The Appalachian Trail Conservancy Gatlinburg, United StatesOrganizational Mission · The Appalachian Trail Conservancy's mission is to protect, manage, and advocate for the Appalachian National Scenic Trail. · Position Summary · Under the supervision of the Regional Manager, the Assistant Crew Leader is responsible for co-leading with t ...
-
Concession Mangement Specialist
3 weeks ago
U.S. Department of the Interior Gatlinburg, United StatesClarification from the agency · Open to Current and former Federal employees, VEOA eligibles, Individuals with disabilities, Land Management Workforce Flexibility Act (LMWFA) eligibles, Military Spouses, Special authorities, Former Public Land Corp (PLC) Member and ICTAP/CTAP el ...
-
Hotel Food
1 week ago
Smoky Mountain Resorts Pigeon Forge, TN, United StatesFood and Beverage Supervisor · Smoky Mountain Resorts is a family-focused, collaborative, and goal-driven hospitality resort company. Our Great Smoky Mountains community is significant to us As a third generation, family-owned, and operated business, we embrace a strong commitme ...
-
Food and Beverage Supervisor
1 week ago
Smoky Mountain Resorts Pigeon Forge, TN, United StatesFood and Beverage Supervisor Pay $50, $60,000.00 / year Who We Are: · Smoky Mountain Resorts is a family-focused, collaborative, and goal-driven hospitality resort company. Our Great Smoky Mountains community is significant to us As a third generation, family-owned, and operate ...
-
Activities Host
1 week ago
Smoky Mountain Resorts Pigeon Forge, TN, United StatesActivities Host · Starting at $18.00/hr. Who We Are: · Smoky Mountain Resorts is a family-focused, collaborative and goal-driven hospitality resort company. Our Great Smoky Mountains community is significant to us As a third generation, family-owned, and operated business, we e ...
-
Security Supervisor
4 weeks ago
Westgate Resorts Gatlinburg, United StatesJob Description · Job DescriptionCompany Description · Starting pay rate: $20.00/hour - Use our Daily Pay benefit and get access to your pay as you need it. · About Westgate Smoky Mountain Resort & Spa: · Adjacent to Great Smoky Mountains National Park, the most-visited national ...
-
Front Desk/reservations Agent
1 week ago
Music Road Resort Pigeon Forge, United StatesJOB OVERVIEW · Responsible for answering and transferring phone calls, checking guests in and out of the hotel, taking reservations, and interacting with guests to provide the best quality service possible. Performs sales and customer service functions related to guest registrati ...
-
Maintenance Worker
6 days ago
Cobbly Nob Property Owners Association Gatlinburg, United States Full timeWe are seeking a Maintenace technician to preform various maintenance task ranging from landscaping, clearing roadways of leaves and debris, pool maintenance, building maintenance, plowing and salting roadways throughout the Cobbly Nob Property Owners Community located 11 miles e ...
-
Food and Beverage Supervisor
3 weeks ago
Smoky Mountain Resorts Pigeon Forge, United States**Food and Beverage Supervisor** · **Pay $50, $60,000.00 / year** · **Who We Are**: · Smoky Mountain Resorts is a family-focused, collaborative, and goal-driven hospitality resort company. Our Great Smoky Mountains community is significant to us As a third generation, family-owne ...
-
Guest Relations Supervisor
3 weeks ago
Smoky Mountain Resorts Pigeon Forge, United States**Guest Relations Supervisor** · **Pay $45,000.00-$55,000.00/yr.** · **Who We Are**: · Smoky Mountain Resorts is a family-focused, collaborative and goal-driven hospitality resort company. Our Great Smoky Mountains community is significant to us As a third generation, family-owne ...
-
Manager On Duty
3 weeks ago
Smoky Mountain Resorts Pigeon Forge, United States**Manager on Duty · - MOD**: · **Salary: $50, $65,000.00 per year** · **Who We Are**: · Smoky Mountain Resorts is a family-focused, collaborative and goal-driven hospitality resort company. Our Great Smoky Mountains community is significant to us. As a third generation, family-ow ...
-
Front Desk Supervisor/manager On Duty
4 weeks ago
Embassy Suites Gatlinburg Resort Gatlinburg, United States**Essential Duties and Responsibilities**: include the following. Other duties may be assigned by a supervisor as needed. · - Self-starting personality with an even disposition to effectively communicate with guests, team members and community. · - Be familiar with and adhere to ...
-
Activities Host
3 weeks ago
Smoky Mountain Resorts Pigeon Forge, United States**Activities Host** · **Starting at $18.00/hr.** · **Who We Are**: · - Smoky Mountain Resorts is a family-focused, collaborative and goal-driven hospitality resort company. Our Great Smoky Mountains community is significant to us As a third generation, family-owned, and operated ...
-
Lifeguard
3 weeks ago
Smoky Mountain Resorts Pigeon Forge, United States**Lifeguard** · **Pay: $18.00-$20.00/hr.** · **Who We Are**: · Smoky Mountain Resorts is a family-focused, collaborative and goal-driven hospitality resort company. Our Great Smoky Mountains community is significant to us. As a third generation, family-owned, and operated busines ...
Resort Maintenance Supervisor - Pigeon Forge, TN, United States - Smoky Mountain Resorts
Description
Resort Maintenance SupervisorSmoky Mountain Resorts is a family-focused, collaborative and goal-driven hospitality resort company.
Our Great Smoky Mountains community is significant to us As a third generation, family-owned, and operated business, we embrace a strong commitment to SMR's 'Spirit of Hospitality' and our Smoky Mountain community.
The Maintenance Property Supervisor is responsible for overseeing the Maintenance department in its entirety for the property.This includes following and enforcing all company policies and procedures in accordance with all property manuals, employee evaluations, counseling, coaching, recruiting, training, following budget guidelines for expenses and labor, and achieving maintenance goals.
This position also performs various tasks relating to project management, and other duties as assigned by the Maintenance Manager or General Manager.
Managing the Business:
The Maintenance Property Supervisor will work 8 hours per shift, 5 or 6+ days each week, based on occupancy and staffing demand.
Holidays and weekends are affected by peak demand which means all team members must work together during those days to keep our operations running efficiently.
Oversee all guest room, building, activities, waterpark, and grounds maintenance at the property.Ensure efficient management of the maintenance department by enforcing all policies and procedures.
Assist with regular and meaningful performance reviews in such a manner that promotes open two-way communication.
Ensure all safety policies and procedures are strictly adhered to.
Ensure that all preventative maintenance targets and goals are met.
Work with and oversee vendors, contractors, and other trade companies who may have contracts or projects at the property.
Train maintenance personnel as required for proper waterpark and pool maintenance.Obtain and ensure security of all property equipment, tools, and/or vehicles.
Communicate with property managers regarding projects, scheduling, inventory, ordering, billing, emergency maintenance issues, guest impact items, and staff performance.
Maintain a culture of legendary service and hospitality among all staff.Maintain the highest level of cleanliness, maintenance, and care throughout property grounds, pool areas, activity areas, common areas, and back of house areas.
Work with local health department, fire inspector, and other state or local agencies to maintain compliance at all properties.
Recruit and employ following all federal labor laws as well as company policies for recruiting and employment.Complete TOSHA certification to handle biohazards in compliance with proper training.
Host a safe and interactive environment that all kids and families can enjoy.
Maintain the highest level of cleanliness, maintenance, and care throughout property grounds, pool areas, activity areas, common areas, and back of house areas.
Work with local health department, fire inspector, and other state or local agencies when instructed to maintain compliance at the property.
Interact with team members and guests in a positive and friendly manner during all shifts, in all situations.Knowledge and ability to comply with all company operating policies and procedures.
Management reserves the right to change, remove or add to these duties as necessary.
Align with SMR's promise for guest satisfaction and future hotel stays through leading by example and teaching excellent guest service.
Personally, demonstrate a commitment to SMR standards by responding to management and team members promptly.Quality of Work Statement:
High standard of accuracy in all aspects of the job and other project assignments.
As a professional leader is honest, acts with integrity, follows through on commitments, accepts responsibility for my actions, approaches others in a tactful manner, and reacts well under pressure.
Highly motivated, energetic, flexible, cooperative, patient, good listener, friendly, caring, and compassionate.Enjoy working with people, training others, and providing excellent guest service.
Contributes to building a positive team spirit, shares expertise and recognizes the accomplishments of others.
Ability and commitment to work well with other staff.
Be in good physical condition and be able to perform indoor and outdoor duties.
Ability to communicate effectively and use the English language fluently: speak, understand, read, and write. Adapt Spanish interpretation when necessary.
Must be able to prioritize, plan, meet deadlines and practice time management skills daily.
Stand and walk for most of the workday.
Maintenance experience required.
Dental insurance
Tuition reimbursement
Ability to tolerate various temperatures while working outdoors with exposure to high or low temperatures, sun, humidity, chemicals, chlorine and water.
Some work will be performed indoors and/or in an indoor office environment.Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
