Business Systems Analyst - Coraopolis, United States - RareMed Solutions

Description

Purpose:
The Business Systems Analyst (BSA) is part of the Patient Service Center Implementation team.

The BSA is both an internal facing and client facing role that is responsible for managing the build and implementation of new client service systems as well as enhancements to existing systems.

This role will define system requirements, partake in solution design and build, develop project plans, workflow management and own implementation processes.

This person should be a highly motivated self-starter with the ability to work within a team environment. The ideal candidate is well versed in IT product development, program operations and has exposure to HUB workflows.

Responsibilities:

Drive project scope, goals, deliverables, and timelines that support business objectives in collaboration with senior leadership, client, business and technical stakeholders.

Understand business needs and translate them into system requirements.
Conduct impact analysis of configuration/enhancement requests and communicate impact and recommendations to stakeholders.
Identify system problems, explore potential solutions, design and implement solutions.
Participate in system and data validation efforts, requirements gathering, and including point-to-point and end-to-end scenario testing.
Collaborate with Operations team to understand user needs and propose system solutions
Review client and operational requests, develop project requirements, and coordinate product development and implementation in a timely manner.
Evaluate the impact of a solution on the system and workflow.
Provide training guidance and operational support with technology enhancements.
Conduct post-implementation retrospect, identifying lessons learned and opportunities for future enhancements.
Partner with project managers to ensure milestones are met.
Lead the development of project documentation and ensure implementation milestones and deliverables are met.
Promote and cultivate meaningful and professional interactions among team members
Develop a deep knowledge of HUB workflows and operational processes
Supports implementation activities across the team to ensure successful launch of projects


Required Qualifications:
High school diploma
Bachelor degree or relevant experience
3+ years of experience developing healthcare workflow solutions
Previous experience in product development and/or implementation
Demonstrated ability to work independently and meet goals
Ability to develop strong working relationships with internal and external stakeholders
Strong verbal and written communication skills
Strong organizational skills with attention to detail
Ability to proficiently use Microsoft Excel, Outlook and Word


Preferred Qualifications:
Previous experience in specialty pharmacy, healthcare setting, and/or HUB services
Experience with project management and/or systems testing
Experience building solutions with clients and vendors

Work Environment

This job operates in a professional office environment and teleworking from the employee's home address listed in their employment file.

This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

When telecommuting employees must have reliable internet access in order to access required systems and software associated with the position's responsibilities.

The amount of time the employee is expected to work per day or pay period will not change as a result of participation in the teleworking program.

Employees are responsible for the set-up of their home office environment, including physical set-up, internet connection, phone line, electricity, good lighting, comfortable temperature, furniture, etc.

Employee's teleworking space should be separate and distinct from their "home space" and allow for privacy. Patient Service Center expects employees teleworking to be as efficient and professional as if they were in the office.

The amount of time spent in office or teleworking is contingent upon the needs/priorities of Patient Service Center and will vary based on those needs/priorities.

Physical Demands

While performing the duties of this job, the employee is regularly required to talk or hear.

The employee frequently is required to stand; walk; use hands and fingers, handle or feel; and reach with hands and arms.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function of the job.
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