Restaurant Manager - Pembroke Pines, United States - Jackmont Hospitality

    Jackmont Hospitality
    Jackmont Hospitality Pembroke Pines, United States

    1 month ago

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    Description
    TGI FRIDAYS // Store 2644
    2940 Oakwood Boulevard
    Hollywood, FL 33020

    ROLE PURPOSE

    Responsible for managing all aspects of a specific department(s) within the restaurant including the selection, development and performance management of restaurant Team Members, optimizing profits and increasing sales.

    KEY RESPONSIBILITIES & ACCOUNTABILITIES
    • Manage all areas of operations for a specific department including marketing and human resources, while ensuring the Company's standards of quality, service and operations are maintained.
    • Manage operations during scheduled shifts that include daily decision-making, staff support, scheduling, planning while upholding standards, product quality and cleanliness.
    • Frequently interact with Guests and follow up on any issues or complaints they may have
    • Maintain an accurate and up-to-date manpower plan of Department staffing needs.
    • Prepares schedules and ensures that their department is staffed for all shifts.
    • Use the Great People Selection process to interview hourly Team Members, ensuring Team Members hired meet Company standards.
    • Staff, train and develop their department's hourly Team Members through ongoing feedback, establishment of performance expectations and by conducting performance reviews on a regular basis.
    • Identify operational opportunities to build sales and control costs; develop and implement plans to address opportunities (i.e., R&M, marketing).
    • Perform liquor, wine, and beer check in to ensure proper invoicing.
    • Ensure proper security procedures are in place to protect Team Members, Guests and Company assets, including security of beer walk-in, liquor room, store room, freezer and office.
    • Prepare end of shift reports.
    • Directly supervise Team Members.
    • When acting as Manager on duty, oversee all of the restaurant's operations
    • Ensure great food is served to every Guest.
    • Manages inventory efficiently, accurately, and in a cost-effective manner.
    • Fosters open communication with kitchen and FOH staff
    QUALIFICATION REQUIREMENTS
    • 4-year college degree preferred.
    • Minimum of 2 years' experience working in a full-service restaurant.
    • Must be capable of performing all functions and meeting qualification standards for all hourly positions.