Office Manager - Overland - Eye Care Partners Career Opportunities

    Eye Care Partners Career Opportunities
    Eye Care Partners Career Opportunities Overland

    1 day ago

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    Full time
    Description

    Job Title

    Office Manager

    Manage day-to-day operations of the office, including employee scheduling, weekly meetings, report generation, inventory assessment, supply ordering, employee training and other duties as assigned or needed within the office.

    Lead the staff by guiding them to success through focused support and coaching. Effectively communicate with patients, doctors, staff and various levels of management and corporate staff. Answer inquiries through phone, email, and in person requests.

    Responsibilities

    • Direct and execute the overall sales and profitability of an individual office location through the effective execution of Total Patient Experience (TPE).
    • Develop and maintain a good working relationship with doctor/doctors associated with office location and serve as liaison between doctor and office team.
    • Develop maximum productivity through team member training and development, proper scheduling, and overall office efficiency.
    • Human Resource Management: Recruitment, selection, training, coaching, and development of team members to include coaching of KPI scorecard results.
    • Conduct performance reviews and compensation evaluations for the office team.
    • Enforce all corporate policies and procedures. Responsible for all aspects of supervision.
    • Implement, manage and reinforce TPE in an effort to enhance the customer experience. This includes: prompt greetings, professionalism, selling standards to include the \
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