Contact Center Specialist II, Workforce Management - Fontana, CA

In addition to the responsibilities listed below, this position is responsible for maintaining key performance indicators (KPIs) in a contact center(s) and/or region(s). · ...

In addition to the responsibilities listed below, this position is responsible for maintaining key performance indicators (KPIs) in a contact center(s) and/or region(s) by monitoring volume of contacts and staffing requirements and making adjustments to meet KPIs. · ...

This position is responsible for maintaining key performance indicators (KPIs) in a contact center and/or region by monitoring volume of contacts and staffing requirements and making adjustments to meet KPIs with minimal guidance; tracking adherence to schedules and escalating an ...

This position is responsible for maintaining key performance indicators (KPIs) in a contact center(s) and/or region(s), tracking adherence to schedules, reviewing metrics with senior team members, ensuring policies and procedures are contractually compliant. · Pursues effective r ...

The Float Program Manager independently maintains the day-to-day operations at multiple Health Scholar sites. · Actively recruit and ensure a strong pipeline of diverse Health Scholar candidates on an ongoing basis. · Provide direct supervision to program participants including p ...

The Workforce Management Scheduler Analyst is responsible for analyzing and optimizing workforce management processes to ensure optimal staffing levels for frontline teams. · ...

+BASIC JOB PURPOSE: Under the direction of the Customer Service Director, the Workforce Management Scheduler Analyst is responsible for analyzing and optimizing workforce management processes to ensure optimal staffing levels for our frontline teams. · +Develops and maintains acc ...

The Workforce Management Intraday Analyst plays a critical role in ensuring effective real-time operations within the Call Center. · At least two (2+) years of experience in performing workforce/real-time management. · ...

The Workforce Management Intraday Analyst plays a critical role in ensuring effective real-time operations within the Call Center. This position requires adaptability, analytical skills, and resilience. · ...

The Program Manager independently maintains the day-to-day operations at one of our Health Scholar sites located within one of our hospital or ambulatory care center clients ensuring program operations run smoothly The ideal candidate has the adaptability and enthusiasm to excel ...

The Workforce Management Intraday Analyst plays a critical role in ensuring effective real-time operations within the Call Center. · The WFM Intraday Analyst will be responsible for monitoring performance, optimizing staffing levels, and supporting the achievement of organization ...

Under the direction of the Customer Service Director, the Workforce Management Scheduler Analyst is responsible for analyzing and optimizing workforce management processes to ensure optimal staffing levels for our frontline teams. · Includes setting updated business objectives wh ...

The Program Manager independently maintains the day-to-day operations at one of our Health Scholar sites located within one of our hospital or ambulatory care center clients. · The ideal candidate has the adaptability and enthusiasm to excel across a wide range of responsibilitie ...

The Program Manager independently maintains the day-to-day operations at one of our Health Scholar sites, located within one of our hospital or ambulatory care center clients. · The Program Manager serves as a vital link between Health Scholar program participants, our internal t ...

The program manager maintains the day-to-day operations at one of our health scholar sites and ensures that program participants have an excellent experience. · ...

+The Program Manager independently maintains the day-to-day operations at one of our Health Scholar sites, located within one of our hospital or ambulatory care center clients. · +Actively recruit and ensure a strong pipeline of diverse Health Scholar candidates on an ongoing bas ...

The Float Program Manager independently maintains the day-to-day operations at multiple Health Scholar sites located at any of our hospital or ambulatory care center clients. The ideal candidate has the adaptability and enthusiasm to excel across a wide range of responsibilities ...

The HR Manager leads all Human Resources activities for multiple sites and serves as a business partner to the local management teams. · Execute the HR strategy and HR program delivery, including organization design, talent, and workforce planning. · Serve as a trusted advisor to ...

As an Assistant Plant Manager you'll get to assist in managing total plant operations and delivering superior customer satisfaction by driving results and exceeding expectations in the key areas of safety service quality and cost This role is vital in helping plant leadership bot ...

As an Assistant Plant Manager you'll get to assist in managing total plant operations and delivering superior customer satisfaction by driving results and exceeding expectations in the key areas of safety service quality and cost. · This role is vital in helping plant leadership ...