Technical Support Phone Agent - Charlotte
1 month ago

Job summary
The Service Desk supports the organization 24x7x365. This job description indicates the general nature and level of work expected of the incumbent.Responsibilities
- Provides initial technical support to customers while delivering excellent customer experience during interactions regarding computers, servers, applications and hardware issues.
- Assesses the nature of the issue, responds to Incidents and requests for service, and resolves or escalates using documented procedures and checklists and by simulating or recreating the incident.
Job description
, consectetur adipiscing elit. Nullam tempor vestibulum ex, eget consequat quam pellentesque vel. Etiam congue sed elit nec elementum. Morbi diam metus, rutrum id eleifend ac, porta in lectus. Sed scelerisque a augue et ornare.
Donec lacinia nisi nec odio ultricies imperdiet.
Morbi a dolor dignissim, tristique enim et, semper lacus. Morbi laoreet sollicitudin justo eget eleifend. Donec felis augue, accumsan in dapibus a, mattis sed ligula.
Vestibulum at aliquet erat. Curabitur rhoncus urna vitae quam suscipit
, at pulvinar turpis lacinia. Mauris magna sem, dignissim finibus fermentum ac, placerat at ex. Pellentesque aliquet, lorem pulvinar mollis ornare, orci turpis fermentum urna, non ullamcorper ligula enim a ante. Duis dolor est, consectetur ut sapien lacinia, tempor condimentum purus.
Access all high-level positions and get the job of your dreams.
Similar jobs
Provides technical support to customers while delivering excellent customer experience during interactions regarding computers, servers, applications and hardware issues. · Paid Time Off programs · Health and welfare benefits such as medical, dental, vision, life, and Short- and ...
1 month ago
Provides initial technical support to customers while delivering excellent customer experience during interactions regarding computers, servers, applications and hardware issues. · Assesses the nature of the issue, responds to Incidents and requests for service, · and resolves or ...
1 month ago
Provides initial technical support to customers while delivering excellent customer experience during interactions regarding computers, servers, applications and hardware issues. Assesses the nature of the issue, responds to Incidents and requests for service. · Paid Time Off pro ...
1 month ago
The Technical Support Phone Agent provides exceptional customer service and handles initial support troubleshooting, answering questions and resolving basic problems and issues related to LAN/WAN-based software, desktop computing equipment, printers, network status and applicatio ...
1 month ago
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship. · Coach, monitor, develop, lead, model, motivate, analyze, organize and train so that customers employees and owners are successful towards our goal of being America's le ...
4 weeks ago
We are seeking a motivated Customer Service Agent to join our Charlotte team. · ...
1 month ago
We are seeking a dedicated and detail-oriented Customer Service Agent to join our team in Charlotte, NC.This role is essential in ensuring a seamless experience for our clients by providing accurate information, resolving inquiries, and supporting daily operational communication. ...
2 weeks ago
This role is focused on building and expanding a next-generation AI chatbot platform that will deliver advanced capabilities to financial advisors and client associates.The engineer will work hands-on with Python, React, and modern Generative AI frameworks such as LangChain and L ...
3 weeks ago
The IT Service Desk Agent will provide front line telephone/email support to internal customers with IT related software (O365 & Windows Operating systems) and hardware issues. · ...
1 week ago
We are looking for a Process Engineering Consultant to help drive observation-based workflow optimization, process intelligence deployment, and workforce analytics initiatives. This role blends technical execution, analytical thinking, and cross-functional leadership to improve o ...
1 week ago
We are seeking an experienced SAP Callidus Technical Lead to drive configuration, development, data integrations and lifecycle management within a large enterprise environment.This is a senior-level role requiring deep technical expertise and strong communication skills with the ...
6 days ago
We are looking for a team player self starter entrepreneur and coach who has a strong commitment to values dedication to serving and immense desire to succeed. · Provide excellent customer service · Generate quotes for new customers and use e apps to submit new business · Generat ...
1 week ago
+American Integrity Insurance is a leading provider of homeowners insurance proudly serving over 400000 policyholders across the Southeast. · +Partner with the VP of Sales to create goals for agents to help them reach their maximum potential for production. · Promote product and ...
1 month ago
+Job summary · Join a forward-thinking organization that equips licensed agents with elite tools, real leads, and unlimited growth potential. · +Remote work - flexible schedule · No cold calling - warm inquiries supplied · ...
1 month ago
Life Insurance New Business Service Representative 93083
Only for registered members
Join our Field Service Team, the driving force behind the delivery of exceptional experiences for New York Life's agents and clients. Whether you're helping an agent meet their clients' life insurance needs or supporting strategic initiatives designed to enhance our operating env ...
1 month ago
We redefining how agents build their book of business. · 100% remote role · Zero cold calls warm leads only · ...
1 month ago
Join a forward-thinking organization that equips licensed agents with elite tools, real leads and unlimited growth potential. · ...
3 weeks ago
As a move coordinator you will be responsible for working with customers and other staff members to efficiently define, schedule and coordinate customers' moves. · ...
1 month ago
The position provides support coordinates and administers specific marketing services and programs designed to support lead generation listings and other sales activities. · Bachelor's degree in marketing communications or equivalent work experience. · ...
4 days ago
Technical Business Analyst (with Copilot or ChatGPT) - W2 (NO C2C,1099) - Charlotte, NC 4x/week onsite, 1/week remote - Posted by Tauqeer
Only for registered members
The company is seeking a Technical Business Analyst to support an AI driven IVR modernization initiative. The role involves partnering with designers and technical teams to shape requirements, explore the IVR application, analyze call patterns, and leverage AI/LLM tools to accele ...
1 month ago