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    • Night Auditor - San Diego - Hyatt

    Hyatt
    Hyatt San Diego

    1 week ago

    Default job background
    Part time
    Description
    Job Title: Night Auditor

    The ideal candidate will be responsible for assisting guests in all guest services related functions during the overnight shift at Alila Marea Beach Resort. Located in Encinitas, California, our resort is an innovative expression of eco-design that embodies the quintessential Southern California lifestyle.

    Description of Job Duties:
    1. Assist guests with all guest services related functions during the overnight shift.
    2. Close hotel books at night by running night audit final after ensuring all revenues are in balance nightly.

    Core Functions:
    1. Maintain high standards of health, safety and comfort for team members and guests by adhering to Hyatt Hotels Corporation guidelines and core values.
    2. Regularly calculate and/or post monies, receipts, guest accounts and other forms of credit using proper cash handling methods and established procedures in order to present the guest with accurate hotel charges upon check-out.
    3. Control and balance cash and credit transactions at the front desk and maintain complete responsibility for personal bank as specified by hotel policy.
    4. Provide personalized service to hotel guests while maintaining a friendly, cheerful and courteous demeanor at all times.
    5. Greet arriving guests and complete established check-in procedures on a daily basis in order to ensure that guests are fully satisfied.
    6. Facilitate guest departures on a daily basis by following established procedures in order to close guest accounts and determine future room availability.
    7. Answer inquiries and accept reservations both in person and over the phone by utilizing PHC's reservation guideline and communicating hotel rates and information effectively.
    8. Maintain good guest relations by keeping abreast of all in-house and area functions in order to answer questions and concerns with timely and knowledgeable responses in person and on the phone.
    9. Communicate effectively with guests and fellow team members.
    10. Utilize Proper Protective Equipment (PPE) as required and in accordance with property specific guidelines.
    11. Operate the PBX equipment by accepting incoming calls and assisting outgoing calls, setting wake-up calls and communicating to guests to ensure timely and efficient service.
    12. Perform other duties as assigned.

    Benefits:
    In alignment with Hyatt's Values of Wellbeing, we offer a comprehensive benefit program designed to enrich the lives and well-being of our colleagues. Some benefits include:
    • Medical coverage, including dental & vision coverage
    • 401K with company match
    • Complimentary parking
    • 25% off in-house F&B
    • 12 complimentary room nights across our Hyatt portfolio
    • Friends and Family rates across our Hyatt portfolio
    • Hyatt discounts and partner discounts
    • Paid Time Off (Up to 10 Vacation days, 6 Paid Holidays, 2 extra Paid Floating Holidays, sick and bereavement)
    • Colleague celebrations, including Quarterly Awards, BBQ's, and holiday parties
    The hourly rate for this position is $20.25, with an added $1/hour shift differential on the Overnight shift.
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