Customer Service Specialist - Deerfield, United States - Hire Excellence

Description

Job Description

CUSTOMER SERVICE SPECIALIST

This highly lucrative position offers:

Ø SALARY: $65,000-$68,000 PLUS 8% Bonus

Ø Hybrid opportunity (3 days in office)

Ø 15 days PTO starting day 1 of employment

Ø EXCELLENT hands-on training program

Ø Exceptional benefits: medical, dental, vision, disability, and life insurance, flexible spending program, Tuition Assistance, Employee Assistance Program, 401(k), and much more

Ø Incredible advancement opportunities

CUSTOMER SERVICE SPECIALIST​​​​​​​ RESPONSIBILITIES:

• Process and manage customer orders for assigned accounts.
• Coordinate and track shipments.
• Prepare and create export documents.
• Respond to customer inquiries regarding order status, product availability, product specifications, and shipping documents.
• Coordinate and verify timely delivery of orders.

CUSTOMER SERVICE SPECIALIST​​​​​​​ REQUIREMENTS:

• Bachelor's degree in Business Administration, Supply Chain, Agriculture, Management, Marketing, Economics, Communications, or related four-year degree required
• 3-7 years customer service experience required
• Strong communication, organizational and decision-making skills
• Bilingual Spanish is a plus