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    ServiceNow ITAM Analyst - Dallas, United States - The Judge Group

    The Judge Group background
    Banking / Loans
    Description

    This position is responsible for supporting the population and maintenance of the ServiceNow Software Hardware Management (HAM) Database. This person will provided services to the ITSM team, and will be responsible for the day-to-day activities relating to hardware asset management, including procurement and onboarding documentation, asset tracking, auditing, and disposal, to ensure compliance with procedures and standards.

    Job Requirements:

    • Experience with ServiceNow Hardware Asset Management (HAM)
    • Experience with HamPro, AssetTrack, dcTrack and other hardware management softwares.
    • Experience interpreting licensing terms and conditions, purchase orders, and service agreements.
    • Knowledge of Hardware Asset lifecycle from request to disposal.
    • Knowledge of inventory process and controls including asset tagging and data cleansing.
    • Experience in ServiceNow Orchestration and Performance Analytics.
    • Ability to collaborate and communicate effectively across multiple stakeholders to ensure an effective system that adheres to governance standards.
    • Broad general knowledge of IT infrastructure topology including typical application, server, and network configurations.
    • Experience with Microsoft Office desktop tools (Project, Word, Excel), Atlassian tools (JIRA, Confluence).


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