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    Data Operations Specialist - Cedar Rapids, United States - GreatAmerica Financial Services

    GreatAmerica Financial Services
    GreatAmerica Financial Services Cedar Rapids, United States

    2 weeks ago

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    Description
    GreatAmerica Financial Services is a highly successful entrepreneurial company providing equipment financing to businesses across the United States.

    Our exemplary customer service, our principle-centered business philosophy and our team-based operating approach are key to our success and growth.

    We Are Looking to Add a Key Member to Our Data Team A data operations specialist will provide front line support for both data platform stakeholders and the data platform engineering team.

    This role will be responsible for monitoring, troubleshooting and recurring support of the production data platform including triaging issues and providing break-fix operation support.

    This role will also serve as the Scrum Master for the Data Delivery agile team with a initial focus on Data Platform Engineering.

    The idea candidate will be passionate about improving the experience of data platform user community and the reliability and quality of the data housed therein.


    As a Data Operations Specialist, you will:

    Responsible for monitoring, troubleshooting, and support of the production data platform including triaging issues and providing break-fix operation supportServe as Scrum Master for the Data Delivery team with responsibilities including organizing and leading scrum ceremonies, removing impediments, and promoting collaboration across the team and the broader release trainEnsure the quality of service to data platform stakeholders via interactions with help desk and direct stakeholder support and communicationAnalysis of available data to diagnose root cause of a problemEscalation and communication of issues to data platform product owner and engineers as neededEnsure recurring data imports/exports contain clean and appropriate data and run in a timely mannerPerform updates to configuration tables on an as needed basis in support of recurring reportingManagement of open data platform issues including providing stakeholders with progress updatesPrepare extensive documentation when logging product issues including observations, diagnoses, and action stepsGenerate weekly reports summarizing production performance, release notes for upgrades, and troubleshooting guidesPromote a data driven culture throughout GreatAmerica via active participation in a data champion community utilized for knowledge and best practice sharingTo be successful in this role you will need:ExperienceExperience with SQL, preferable Microsoft SQL Server or ETL toolsExperience working in an agile development environment required with experience in the role of a scrum master a plusComputer SkillsExperience working with databases, specifically with Microsoft SQL Server using T-SQLExperience with Informatica or SSIS is a plusExperience with IT product management software such as Jira and Service Now a plusExposure to data visualization tools such as Tableau, Power BI etc.

    is a plusOther RequirementsStrong analytical and problem-solving skillsAbility to work independently without direct supervision; proactive self-starterEnthusiastic attention to detail.

    Experience ensuring data quality across multiple datasetsExperience writing technical documentation and how-tos for operational tasksAbility to acquire new skills quickly, and thrive in a collaborative team environment Must be able to establish and maintain professional working relationships with all levels of GreatAmerica personnel and external contactsSharing rewards is an integral part of our culture.

    We believe in the value of hard work and reward our employees beyond the paycheck.

    Our total rewards package is based on eligibility and includes:

    Financial BenefitsCompetitive CompensationMonthly Bonuses for Eligible Employees401(k) and Company MatchAnnual Profit SharingPaid Time OffHealth, Wellbeing, and Family Planning BenefitsPaid Vacation - starting at 80 hours annually for employees in their first year of service.

    Paid Sick Days
    • Ten (10) per year with a conversation option for unused time.
    Ten (10)

    Paid Holidays per yearGym ReimbursementHealth InsuranceDental InsuranceVision InsuranceShort-Term and Long Term DisabilityCompany Paid Life InsuranceFlexible Spending Accounts (FSA)Health Savings Accounts (HSA)Employee Assistance ProgramParental LeaveEducation and Career Planning BenefitsTuition AssistanceNetworking OpportunitiesLeadership Development OpportunitiesPerksPaid ParkingService AwardsHybrid work arrangementsBusiness casual environmentA strong organizational culture focused on our greatest asset:
    youIf your experience aligns closely, please apply. We value diverse backgrounds and adding new perspectives.

    We encourage you to apply if you can make a strong impact in this role at note, applicants must be authorized to work for any employer in the U.S.

    We are unable to sponsor or take over sponsorship of an employment visa.
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