- At least two years of bookkeeping, accounting, medical billing/coding, or collections experience in a business office required; experience in claims or billing in a healthcare setting preferred.
- Computer experience using Microsoft Windows and Microsoft Office software products, including Word and Excel, required.
- Strong written and verbal communication skills.
- Exceptional organizational ability and attention to detail.
- Ability to establish and maintain effective working relationships with other employees and the public, using tact and discretion.
- Ability to communicate and present information.
- Ability to identify problems and recommend solutions.
- Ability to establish priorities and coordinate work activities.
- High School diploma or equivalent with emphasis on office and business skills including keyboarding, filing, and multi-tasking, required.
- Post secondary education in medical billing/coding or related training preferred.
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Patient Account Representative-HAC Coordinator - Bucksport, United States - Bucksport Regional Health Center
4 weeks ago
Description
Job Description
Job DescriptionDescription:The PAR is responsible for collecting outstanding balances on patient accounts and backing up other billing functions. Additionally, responsible for HAC/Sliding Fee Coordination.
Requirements:ESSENTIAL DUTIES AND RESPONSIBILITIES:
1. Manages patient collections.
a. Process patient statements and sliding fee applications.
b. Runs weekly patient statements and reviews for accuracy before mailing.
c. Manages Patient Payment Plans; sets up and monitors payment plans with patients.
d. Conducts outbound patient calls to discuss payment options.
2. Coordinates Collection File for outside agency use. Works with Team Lead or Manager to submit monthly collection file to outside collection company per policy.
3. Manages HAC/Sliding Fee Program, approvals, denials, renewals etc.
4. Provides backup for insurance billing/remittance as needed.
5. Posts miscellaneous payments.
6. Performs general office work including preparing excel spreadsheets, typing letters and memos, faxing, filing, copying, making, and receiving telephone calls, using the postage meter, etc.
NON-ESSENTIAL DUTIES AND RESPONSIBILITIES:
1. Provides backup for other Health Center functions as needed.
2. Performs other clerical and administrative duties and tasks as assigned.
GENERAL EXPECTATIONS:
1. Be committed to the mission of the Bucksport Regional Health Center.
2. Work as a member of the Administrative Office team in the performance of duties.
3. Be punctual with scheduled work and use time appropriately.
4. Work in harmonious relationships with all staff, patients, vendors, and others.
5. Perform duties in a conscientious, cooperative manner.
6. Perform required amount of work in a timely fashion with a minimum of errors.
7. Be neat and maintain a professional appearance.
8. Maintain confidentiality and protect the Center by keeping information concerning operations, patients, and employees confidential.
9. Participation in community activities as a representative of Bucksport Regional Health Center.
PHYSICAL REQUIREMENTS:
The physical requirements described here are representative of those that must be met by the Incumbent to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to stand, walk; sit; use hands to finger, handle, or feel, including operation of a standard computer keyboard; reach with hands and arms and talk, see, and hear. Eye hand coordination and manual dexterity required. The employee must occasionally lift/move up to 25 pounds, bend, stoop, stretch or crouch. Specific vision abilities required by the job include close vision, distance vision, and the ability to adjust focus.
WORK ENVIRONMENT:
The work environment characteristics described here are representative of those the incumbent encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work is performed primarily in an office setting. The noise level is usually quiet. Occasional evening or overtime work as needed.
QUALIFICATIONS NEEDED FOR POSITION:
Experience and Skill Requirements: The following experience and skills are considered essential:
Education Requirements: The following education requirements are considered essential:
** All requirements and skills are essential, unless otherwise indicated. **
