Customer Account Specialist - Savannah, United States - United Distributors

Description

Customer Account SpecialistJob DetailsJob LocationGA-Savannah

• Savannah, GADescriptionAbout UnitedUnited is the largest beverage alcohol wholesaler in both Georgia and Alabama.

With two members of the fourth generation of the Hertz family involved in leadership roles, United is one of the 2-3% of family businesses that are able to successfully transition beyond the third generation.

The Hertz family remains focused on growth, leveraging its most distinct market advantages in order to maintain its upward momentum.

Its talented and innovative team of sales representatives and brand builders has the unique ability to recognize synergies between all three categories of alcohol, making it possible for United to grow its product portfolio and business successfully in Georgia and beyond.

Want to get in on the funWed love to have youThe Customer Account Specialist deals with customer invoice balancing and reconciliation, financial transaction reconciliation (checks and electronic), completes deposits, validates alcohol licenses, keys credits, and keys pricing updates, while also helping sales and delivery associates with any needs they may have pertaining to customers and deliveries.

In addition to these roles, the customer service representative may fulfill some office duties.
QualificationsMust be 18 years or olderHigh school or vocational school diploma or GED equivalent requiredResponsibilitiesBalance load sheets by verifying accuracy of inventory, matching payments to invoices, and verifying driver entriesManage FINTECH, ESCROW, iCONTROL, GXS, and charge paymentsScan and process customer checksHandle returned checksSet up new customers and update customer licensesApply credits to customers accountsInvestigate pricing issues and make correctionsBill leaker credit ticketsBill sample, glassware, and beer cart requestsFulfill mail room dutiesFile customer and supplier invoices as requiredOccasional billing of sales ordersOrder office supplies and maintain spreadsheets of inventoryUpdate pricing lists as assignedAnswer phone calls from customers, sales associates, delivery associates and provide supportProvide back-up for department co-workers as neededPerform other duties as assignedCompetenciesProblem SolvingProfessionalismRelationshipsSelf AwarenessConflict ManagementCommunicationCritical ThinkingCollaborationPositive AttitudeWorking As a TeamFlexibility / Multi-TaskingWillingness to LearnCritical SkillsTime ManagementProficient in Microsoft Office and other United technologyProficient in use of calculatorWorking knowledge of copiers, scanners, fax, and other office machines and equipmentWorking ConditionsNormal office environmentMaintains a clean work environment by keeping desk and work area neat and cleanPhysical Requirements and Essential FunctionsRegular, reliable attendance requiredAble to talk, hear and use telephoneAble to sit for extended periodsAble to use hands and fingers and use computer for extended periodsSpecific vision abilities that include close visionAble to occasionally lift supplies or materials (3-5 lbs or less)

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