Field Services Engineer - Portland, United States - LHH

Description

Job Title:
Field Service Engineer - Manufacturing Industry


Overview:

LHH is partnering with a client who is seeking a highly skilled and motivated Field Service Engineer to join their team in the manufacturing industry.

As a Field Service Engineer, you will be responsible for providing technical support, troubleshooting, and maintenance services for a wide range of manufacturing equipment at customer sites.

The ideal candidate will have a strong background in mechanical or electrical engineering, excellent problem-solving abilities, and a customer-focused mindset.

Responsibilities:

1.


On-Site Support: Provide on-site technical support and assistance for manufacturing equipment, including installation, commissioning, troubleshooting, and repair tasks.

2.


Customer Interaction: Interact directly with customers to understand their needs, address technical issues, and provide guidance on equipment operation and maintenance best practices.

3.


Equipment Maintenance: Perform routine maintenance activities, inspections, and preventive maintenance on manufacturing equipment to ensure optimal performance and reliability.

4.


Technical Expertise: Utilize your expertise in mechanical or electrical systems, control systems, and automation to diagnose and resolve technical issues efficiently.

5.


Documentation: Maintain accurate records of service activities, including service reports, equipment logs, and documentation of customer interactions.

6.


Training: Conduct training sessions for customers on equipment operation, maintenance procedures, and safety protocols to enhance their understanding and proficiency.

7.


Collaboration: Collaborate closely with internal teams including engineering, sales, and product development to communicate customer feedback, contribute to product improvement efforts, and ensure customer satisfaction.

8.


Travel: Travel to customer sites as required.


Requirements:

• Bachelor's degree in Mechanical Engineering, Electrical Engineering, or related field. Advanced degree or relevant certifications preferred.
• Proven experience (0-3+ years) in a similar role within the manufacturing industry, with expertise in troubleshooting and maintaining industrial equipment.
• Strong understanding of mechanical systems, electrical systems, and control systems used in manufacturing equipment.
• Proficiency in reading and interpreting technical drawings, schematics, and equipment manuals to diagnose and resolve technical issues.
• Excellent communication skills, both verbal and written, with the ability to effectively communicate technical information to customers and internal teams.
• Ability to work independently and prioritize tasks in a fast-paced environment.
• Flexibility to travel frequently and work non-traditional hours as needed.
• Strong problem-solving skills and a proactive approach to resolving technical challenges.
• Commitment to maintaining a high level of professionalism, integrity, and customer satisfaction at all times.

Benefits

• Medical, Vision, Dental, PTO, 401k.

ETC.

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