Quality Assurance Manager - West Chester - Oats Overnight

    Oats Overnight
    Oats Overnight West Chester

    6 days ago

    Description
    A Little About Us
    Oats Overnight is on a mission to build a generational CPG brand. Since 2016, our high-protein, drinkable oatmeal has reached over a million customers through direct-to-consumer, and we're now scaling with all major nationwide retail and club partners. Our goal: become a household brand by leveraging speed, storytelling, and strategy.
    We are vertically integrated: we develop, manufacture, and fulfill everything in-house. This operational control allows us to engage customers directly into the R&D process, an initiative where we were first-to-market in CPG. It also makes our brand tangible and real: our factory, our team, and our product pipeline are all part of the narrative.
    This is an exciting stage-we are emerging as a significant omni-channel brand and launching new products to capture significant market share across verticals. We want you to help us get there.
    Every teammate here has equity because we're building something big, and everyone plays an important role. If you're excited about building a brand that does things differently, this is that opportunity.
    What's The Job?
    As Quality Manager, you will ensure the production of safe, high-quality products in alignment with internal expectations and external regulatory requirements. You'll work hands-on with plant leadership to drive continuous improvement across all quality systems, certifications, and safety protocols.
    Schedule: Monday - Friday
    What You'll Be Doing, Stop Scanning and Read This Part
    • Lead the development and maintenance of the site Food Safety Plan, food safety programs, and quality procedures.
    • Serve as site leader for Food Safety and chair the Food Safety Team.
    • Manage Hazard Analysis activities and ensure regulatory compliance.
    • Oversee and improve existing Quality Management Systems (QMS).
    • Develop and maintain SOPs and Work Instructions.
    • Maintain site certifications, including Kosher and GFCO.
    • Conduct internal audits and manage CAPA, SCAR, and NCMR programs.
    • Oversee incoming inspections, in-process checks, and finished good testing.
    • Perform root cause analysis and implement preventative actions.
    • Review and approve manufacturing records and finished product releases.
    • Train staff on GMPs, food safety, and quality systems.
    • Manage customer complaints and drive corrective actions.
    • Ensure compliance with company policies and regulatory standards.
    • Promote a food safety culture across the site.
    • Collaborate with other departments to identify and address food safety risks throughout the production process.
    • Ensure compliance with Good Manufacturing Practices.
    • Other duties as assigned.
    What You've Done And Who You Are
    • 6-8 years of experience in Quality in a GMP-regulated environment, including 1-2 years in a leadership role.
    • Bachelor's in Chemistry, Microbiology, or Food Science preferred.
    • Auditing experience (SQF, HACCP, CGMP).
    • HACCP certification and SQF Practitioner required.
    • Familiarity with GFSI, PCQI certification preferred.
    • Strong written and verbal communication skills; proficiency in G-Suite, ERP, and lab software.
    • Spanish-English bilingual a plus.
    • Someone that can partner and influence at all different levels.
    • Ability to handle multiple priorities and navigate in a fast-moving environment.
    • A relentless drive to get things done.
    • Flexible, willing, and quick to learn new processes, new technology, and new ways of thinking.
    Why You Might Like Working Here
    • This is going to be fun.
    • Casual, friendly culture - we're serious about what we do but we don't take ourselves too seriously.
    • Every employee has equity.
    • High growth potential and ownership over your function.
    • Free oatmeal. It's very good.
    Why You Might Not Like Working Here
    • It's not a cushy job - the bar is high.
    • We are growing quickly and have a fast-paced work environment.
    • Physical Demands
    • Prolonged periods sitting at a desk and working on a computer.
    • Regularly walking through and standing in production and warehouse environments.
    • Must be able to lift up to 15 pounds.
    • Must be able to work near food ingredients and allergens.
    • Location: inside an air-conditioned manufacturing and warehouse environment.
    • You must be able to safely and successfully perform the essential job functions consistent with the ADA, FMLA, and other federal, state, and local standards.
    • You must be able to maintain regular, punctual attendance consistent with the ADA, FMLA, and other federal, state, and local standards.
    The Perks
    • Full Benefits: Medical, Dental, Vision, Life Insurance, 401k.
    • Generous PTO.
    • Weekly Pay.
    • Stock options - every employee is an owner.
    • Free, delicious oatmeal.
    And last but never least...
    We value people who roll up their sleeves and support their fellow team members. We embrace diversity and encourage equal opportunity every chance we get, and we look forward to learning from people whose backgrounds, skills, and perspectives challenge and enrich our own.
    Oats Overnight provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws. Oats Overnight complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
    Equal Opportunity Employer

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