Client Account Representative - Malvern, United States - Philips

Description

Client Account Representative (Malvern, PA)

The Client Account Representative is the primary interface with Account Executives, Health Systems, and Clinical Practices, which is critical to maintaining account satisfaction.

Your role:

• Provide support via phone, email, and fax to Account Executives, clinics, and health systems.
• Field product and process questions and coordinate interaction with operations.
• Be the key point of contact for assigned regions and ensure all inquiries received are handled timely and with an accurate response.
• Enroll/register new practices and staff members.
• This is an individual contributor, hybrid position in Malvern, PA.
• Comfortable working Monday-Friday 9:00am-5:30pm EST, 9:30am-6:00pm EST, or 11:30am-8:00pm.

You're the right fit if:

• You have a high school diploma; a bachelor's degree is preferred.
• You've acquired 2 years of work experience; medical field and call center experience is a bonus.
• Your skills include proficiency with Microsoft Office applications (Outlook/Word/Excel), intermediate computer skills, can work in multiple technical mediums simultaneously, detail orientation, exceptional time management, and can multitask.
• You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this position.
• You're an excellent communicator (verbal/written), professional and pleasant, strong team player, flexible, and adapt well to change.

About Philips
We are a health technology company.

We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve.

Do the work of your life to help improve the lives of others.

• Learn more about our business.
• Discover our rich and exciting history.
• Learn more about our purpose.
• Read more about our employee benefits.

If you're interested in this role and have many, but not all, of the experiences needed, we encourage you to apply.

You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion here.

Additional Information
US work authorization is a precondition of employment. The company
_will not_ consider candidates who require sponsorship for a work-authorized visa, now or in the future.
Company relocation benefits
_will not_ be provided for this position. For this position, you must reside in
_or_ within commuting distance to Malvern, PA.
_\#LI-PH1_

It is the policy of Philips to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, ethnicity, religion, gender, pregnancy/childbirth, age, national origin, sexual orientation, gender identity or expression, disability or perceived disability, genetic information, citizenship, veteran or military status or a person's relationship or association with a protected veteran, including spouses and other family members, marital or domestic partner status, or any other category protected by federal, state and/or local laws.

As an equal opportunity employer, Philips is committed to a diverse workforce.

In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans' Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants that require accommodation in the job application process may contact , option 5, for assistance.

Equal Employment and Opportunity Employer/Disabled/Veteran