Host Sunda River North - Chicago, United States - Sunda New Asian Cuisine

Description

Host-Sunda New Asian

General Overview

Hosts are responsible for welcoming guests into the restaurant and seating each guest using hospitality and graciousness. Hosts represent the guests first exposure to our staff as they walk in the door. Our hosts support the team and help to create and maintain an exciting, inviting, and elevated environment.

Inspired by a lifetime of culinary and culturally immersed travel throughout Southeast Asia, our owner developed the Sunda concept to celebrate the beautiful fusion of intermingling cultures found on the Sunda Shelf, a landmass, today submerged under shallow seas, that was once surrounded by the many different countries and cultures we celebrate at Sunda today like Japan, the Philippines, Indonesia, Thailand, China and more.

Summary of Responsibilities

• Warmly and graciously greet all incoming and departing with a smile and eye contact
• Have complete understanding of Open table, floor plan, and table numbers
• Promote a safe and clean environment for co-workers and guests
• Answer phones, keep accurate count of upcoming reservations, current cover counts and handle Open Table, and manage delivery orders Offer coat check services for guests when appropriate
• Maintain an orderly host area Constantly ensure that the entrance to the restaurant is clean
• Monitor which tables are in use, available, and about to turnover to maintain the flow of the dining and bar area. Be aware when tables are reset and ready for guests
• Communicate with managers and servers about guests requests and comments
• Note on particular guest's profiles important information about the guest such as likes or dislikes (favorite dish, favorite table...)
• Perform assigned side work
• Further duties not currently listed in this outline may be added at the manager's discretion

Knowledge, Skills and Personal Attributes

• Excellent interpersonal and customer service skills
• Well-organized with ability to thrive in a fast-paced environment
• Good communication skills and phone etiquette

Education and Experience

• Previous restaurant experience preferred
• Open Table experience a plus
• Must complete Food Handlers Certificate

Physical Requirements

• Must be able to walk and stand during entire shift
• Must be able to reach, bend, stoop and wipe

Benefits and Perks:

• Competitive pay.
• Health, dental vision, and voluntary insurance in 90 days for eligible team members.
• Employee assistance and mental health wellbeing programs.
• Dining discounts.
• Career opportunity with a growing company opening new locations.
• Flexible schedules and work/life balance.

EEO Statement

• Sunda New Asian is an Equal Opportunity Employer

WHERE: located at 110 W Illinois Street.