Customer Service Representative - Germantown, United States - Forrest Wilbanks - State Farm Agent

Forrest Wilbanks - State Farm Agent Germantown, United States

1 week ago

Description

Job Description

Job DescriptionPosition Overview

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you State Farm agents market only State Farm insurance and financial service products.

Responsibilities

Establish customer relationships and follow up with customers, as needed.
Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
Use a customer-focused, needs-based review process to educate customers about insurance options.

As an Agent Team Member, you will receive...

Hourly pay plus commission/bonus
Paid time off (vacation and personal/sick days)
Valuable experience
Growth potential/Opportunity for advancement within my agency

Requirements

Excellent communication skills - written, verbal and listening
Organizational skills
Self-motivated
Proactive in problem solving
Ability to work in a team environment
Ability to effectively relate to a customer
Knowledge of life products
Bilingual - Spanish preferred
Property and Casualty license (must be able to obtain)
Life and Health license (must be able to obtain)

If you are motivated to succeed and can see yourself in this role, pleasecomplete our application. We will follow up with you on the next steps inthe interview process.

This position is with a State Farm independent contractor agent, not with State Farm InsuranceCompanies. Employees of State Farm agents must be able to successfully complete anyapplicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.

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